...
| Year | 2018 | 2019 | 2020 | ||||||
|---|---|---|---|---|---|---|---|---|---|
| Quarter | Q4 | Q1 | Q2 | Q3 | Q4 | Q1 | Q2 | Q3 | Q4 |
created | 12 | 9 | 15 | 7 | 6 | 9 | 12 | 12 | 19 |
| updated | 12 | 10 | 18 | 10 | 7 | 11 | 15 | 18 | 25 |
| closed | 8 | 9 | 16 | 7 | 4 | 8 | 10 | 11 | 17 |
- Number of updated incidents includes the newly created or closed ones
- Updated or closed incidents may refer to those from previous quarters
- Stats do not include system change tickets (=non-incidents)
...