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Support checks (on provider's end)

Centre 

Data acquisition method

Data transfer checkData delay checkData completeness checkData quality check
Data recovery option
Exists?Time limit?
1BoM
CMA (
ammc
babj)

ecpds (ftp

)NO2DMI (ekmi) ecpds (ftp)
YESNOYESYESYES14 DAYS3DWD (edzw)ecpds (https5

)

4ECCC (cwao)ecpds (http)NOYESNONOYES4 DAYS







ECMWF (ecmf)MARSN/AYESYESYES
YESNO
67
FNMOC (fnmo)
JMA (rjtd)ecpds (push)
YES8KMA (rksl







NASA (nasa)ecpds (
push
sftp)
911METNO (enmi)ecpds (push)YESYESYESNOYES3 DAY12METFR (lfpw)ecpds (push)YESYESYESNOYES2 YEARS13
LOPS (lops)ecpds (ftp) YESYESYESNOYES1 DAY10METEOAM (cnmc)ecpds (pull from ecgb)YESNOYESNOYES3 DAY







NCEP (kwbc
)ecpds (ftp)YESYESYESYESNO14NIWA (niwa)ecpds (sftp)15NZMS (nzkl
)ecpds (
ftps)YESYESNONOYES1 MONTH16PdE (lemm)ecpds (push)YESYESYESYESNO17SHNSM (sabm) ecpds (
ftp)

YESYESYESYESYES
9 DAYS18UKMO (egrr) ecpds (push)
YESYESYESNONO







  • Data acquisition  method: Acquisition method is pull from the provider's location to ECMWF's premises if not specified
  • Data transfer check: Is the data transfer checked to avoid any technical issues on the way from provider's location to ECMWF's premises? Was the data delivered bit identical?
  • Data delay check: Is the potential delay of  data availability checked on the provider's side?
  • Data completeness check: Is the data content (number of expected fields; reference field list etc) checked on the provider's side?
  • Data quality check: Is there any data quality control to avoid e.g. unrealistic parameter values due to interpolation or any other kind of error either scientific or technical?
  • Data recovery option:  Is it possible to recover any missing/corrupted data when needed?
    • If yes, is there any time limit when the data can be rescued? If yes, specify number of days within which the recovery action must happen.

...

Number of operational incidents since Sep 2018 per quarters

Show If
special@anonymous


Year
2018201920202021202220232024
2025
Quarter
QuarterQ4Q1Q2Q3Q4sumQ1Q2Q3Q4sumQ1Q2Q3Q4sumQ1Q2Q3Q4sum
Q1Q2Q3Q4sum
Q1Q2Q3
Q4sum

created

12915763791212195216181418661711211968

19

14

9

1456141418





updated
121018107
45111518256928241728972415242487

30

26

14

2494191827





closed
891674368101117462321
1219752110131155

21

20

13

1569121124







Show If
special@authenticated


Year
2018201920202021202220232024
2025
Quarter
QuarterQ4Q1Q2Q3Q4sumQ1Q2Q3Q4sum
Q1Q2Q3Q4sum
Q1Q2
Q3Q4sumQ1Q2Q3Q4sumQ1Q2Q3Q4sum

created

129157637

91212195216181418661711211968 JiraserverECMWF Software SupportjqlQuerylabels = data-issue AND labels = lc-wfv AND created >= "2023/01/01" AND created <= "2023/03/31" ORDER by





updated
counttrueserverId267ffb4b-b041-3e3e-bee4-0486d22e0a7f Jiraserver
ECMWF Software SupportjqlQuerylabels = data-issue AND labels = lc-wfv AND created >= "2023/04/01" AND created <= "2023/06/30" ORDER by updated counttrueserverId267ffb4b-b041-3e3e-bee4-0486d22e0a7f

Jira
serverECMWF Software Support
jqlQuerylabels = data-issue AND labels = lc-wfv AND created >= "2023/07/01" AND created <= "2023/09/30" ORDER by updated
counttrue
serverId267ffb4b-b041-3e3e-bee4-0486d22e0a7f

Jira
serverECMWF Software Support
jqlQuerylabels = data-issue AND labels = lc-wfv AND created >= "2023/10/01" AND created <= "2023/12/31" ORDER by updated
counttrue
serverId267ffb4b-b041-3e3e-bee4-0486d22e0a7f

56

Jira
serverECMWF Software Support
jqlQuerylabels = data-issue AND labels = lc-wfv AND created >= "2024/01/01" AND created <= "2024/03/31" ORDER by updated
counttrue
serverId267ffb4b-b041-3e3e-bee4-0486d22e0a7f

Jira
serverECMWF Software Support
jqlQuerylabels = data-issue AND labels = lc-wfv AND created >= "2024/04/01" AND created <= "2024/06/30" ORDER by updated
counttrue
serverId267ffb4b-b041-3e3e-bee4-0486d22e0a7f

Jira
serverECMWF Software Support
jqlQuerylabels = data-issue AND labels = lc-wfv AND created >= "2024/07/01" AND created <= "2024/09/30" ORDER by updated
counttrue
serverId267ffb4b-b041-3e3e-bee4-0486d22e0a7f

updated12101810745111518256928241728972415242487

Jira
serverECMWF Software Support
jqlQuerylabels = data-issue AND labels = lc-wfv AND ( (updated >= "2023/01/01" AND updated <= "2023/03/31") OR (created >= "2023/01/01" AND created <= "2023/03/31" ) ) ORDER BY updated
counttrue
serverId267ffb4b-b041-3e3e-bee4-0486d22e0a7f

Jira
serverECMWF Software Support
jqlQuerylabels = data-issue AND labels = lc-wfv AND ( (updated >= "2023/04/01" AND updated <= "2023/06/30") OR (created >= "2023/04/01" AND created <= "2023/06/30" ) ) ORDER BY updated
counttrue
serverId267ffb4b-b041-3e3e-bee4-0486d22e0a7f

Jira
serverECMWF Software Support
jqlQuerylabels = data-issue AND labels = lc-wfv AND ( (updated >= "2023/07/01" AND updated <= "2023/09/30") OR (created >= "2023/07/01" AND created <= "2023/09/30" ) ) ORDER BY updated
counttrue
serverId267ffb4b-b041-3e3e-bee4-0486d22e0a7f

Jira
serverECMWF Software Support
jqlQuerylabels = data-issue AND labels = lc-wfv AND ( (updated >= "2023/10/01" AND updated <= "2023/09/30") OR (created >= "2023/07/01" AND created <= "2023/12/31" ) ) ORDER BY updated
counttrue
serverId267ffb4b-b041-3e3e-bee4-0486d22e0a7f

94

Jira
serverECMWF Software Support
jqlQuerylabels = data-issue AND labels = lc-wfv AND ( (updated >= "2024/01/01" AND updated <= "2024/03/31") OR (created >= "2024/01/01" AND created <= "2024/03/31" ) ) ORDER BY updated
counttrue
serverId267ffb4b-b041-3e3e-bee4-0486d22e0a7f

Jira
serverECMWF Software Support
jqlQuerylabels = data-issue AND labels = lc-wfv AND ( (updated >= "2024/04/01" AND updated <= "2024/06/30") OR (created >= "2024/04/01" AND created <= "2024/06/30" ) ) ORDER BY updated
counttrue
serverId267ffb4b-b041-3e3e-bee4-0486d22e0a7f

Jira
serverECMWF Software Support
jqlQuerylabels = data-issue AND labels = lc-wfv AND ( (updated >= "2024/07/01" AND updated <= "2024/09/30") OR (created >= "2024/07/01" AND created <= "2024/09/30" ) ) ORDER BY updated
counttrue
serverId267ffb4b-b041-3e3e-bee4-0486d22e0a7f






closed
8916743681011174623211219752110131155

Jira
serverECMWF Software Support
jqlQuerylabels = data-issue AND labels = LC-WFV AND updated >= "2023/01/01" AND updated <= "2023/03/31" AND status was Closed
counttrue
serverId267ffb4b-b041-3e3e-bee4-0486d22e0a7f

Jira
serverECMWF Software Support
jqlQuerylabels = data-issue AND labels = LC-WFV AND updated >= "2023/04/01" AND updated <= "2023/06/30" AND status was Closed
counttrue
serverId267ffb4b-b041-3e3e-bee4-0486d22e0a7f

Jira
serverECMWF Software Support
jqlQuerylabels = data-issue AND labels = LC-WFV AND updated >= "2023/07/01" AND updated <= "2023/09/30" AND status was Closed
counttrue
serverId267ffb4b-b041-3e3e-bee4-0486d22e0a7f

Jira
serverECMWF Software Support
jqlQuerylabels = data-issue AND labels = LC-WFV AND updated >= "2023/10/01" AND updated <= "2023/12/31" AND status was Closed
counttrue
serverId267ffb4b-b041-3e3e-bee4-0486d22e0a7f

70

Jira
serverECMWF Software Support
jqlQuerylabels = data-issue AND labels = LC-WFV AND updated >= "2024/01/01" AND updated <= "2024/03/31" AND status was Closed
counttrue
serverId267ffb4b-b041-3e3e-bee4-0486d22e0a7f

Jira
serverECMWF Software Support
jqlQuerylabels = data-issue AND labels = LC-WFV AND updated >= "2024/04/01" AND updated <= "2024/06/30" AND status was Closed
counttrue
serverId267ffb4b-b041-3e3e-bee4-0486d22e0a7f

JiraserverECMWF Software SupportjqlQuerylabels = data-issue AND labels = LC-WFV AND updated >= "2024/07/01" AND updated <= "2024/09/30" AND status was Closed counttrueserverId267ffb4b-b041-3e3e-bee4-0486d22e0a7f





  • Number of updated incidents includes the newly created or closed ones
  • Updated or closed incidents may refer to those from previous quarters
  • Stats do not include  system change tickets (=non-incidents)

...

267ffb4b-b041-3e3e-bee4-0486d22e0a7f
Show If
groupecmwf

Links to JIRA

Info

Restricted to user group "ecmwf" only.

Jira
serverECMWF Software Support
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
maximumIssues10
jqlQueryfilter="LC-WFV.data-issues-overview"
serverId