This page is only for updating EUMETCAST Terrestrial VMs created before September 2024. At this point in time, the template changed from using an internal IP for the VM to using a public one (via floating IP), and existing VMs need to be transitioned. |
Background
The reason for this change is that internal routers at the EUMETSAT cloud provider were being overloaded by the very high data flow rates from EUMETCAST, which could put network performance for other VMs at risk. While the provider is improving these components, by changing to a public/floating IP, the burden is moved to a network path that is better able to scale up. Existing VMs with internal IPs therefore need to be transitioned to public IPs.
For existing Eumetcast terrestrial VMs you have to edit the security groups and attach a floating IP as shown below.
Go to you Eumetcast terrestrial instance → Network → Security Groups → Edit Security groups
Select one of the security groups from the following according to your use case:
Go to the instance → Resources → setting icon → select Attach floating IP and select external or floating IP if available → Execute
Please note that the change may take some time to propagate and you will see the public IP assigned to your machine shortly thereafter.