{
        "serviceDeskId": 3,
        "requestTypeId": 52,
        "requestFieldValues": {
            "summary": "Request renewal licence WB-[entry.LicenceID.escapeJSON] - [entry.orgname.escapeJSON]",
            "description": "[entry.orgname.escapeJSON] has indicated that they wish to renew their Web licence WB-[entry.LicenceID.escapeJSON].\n The person signing the new licence is [entry.SignerName.escapeJSON], [entry.SignerEmail.escapeJSON]\n Change in admin contact: [entry.AdminContact.escapeJSON] [entry.AdminName.escapeJSON] [entry.AdminEmail.escapeJSON]\n Change in finance contact: [entry.FinanceContact.escapeJSON] [entry.FinanceName.escapeJSON] [entry.FinanceEmail.escapeJSON]\n Other relevant information: [entry.ORI.escapeJSON]"
        }
}

{
        "serviceDeskId": 3,
        "requestTypeId": 52,
        "requestFieldValues": {
            "summary": "Request non-renewal WB-[entry.LicenceID.escapeJSON] - [entry.orgname.escapeJSON]",
            "description": "[entry.orgname.escapeJSON] has indicated that they don't wish to renew their Web licence WB-[entry.LicenceID.escapeJSON].\n The person indicating this is [entry.Name.escapeJSON], [entry.Email.escapeJSON] \n Feedback: [entry.Feedback.escapeJSON]\n"
        }
}