This page is only relevant to the National Meteorological and Hydrological Service (NMHS) of WMO Members. For all other requests to change contact details, please raise a ticket via the ECMWF Support Portal. 

World Meteorological Organisation (WMO) Members are entitled to a single free-of-charge ecCharts account, accessible under the official account (e.g. wmo_**). This account can be used to access ecCharts for Official Duty activities related to the Protection of Life and Property. Access is granted for internal non-commercial activity and products may not be redistributed or displayed externally.

Additional ecCharts accounts can be purchased for 1000 EUR per year via the Product Requirements Catalogue. 



Dear Data Support,

Account [entry.CurrentAccount] has changed their contact from [entry.Name], [entry.Email] to [entry.NewName] [entry.NewEmail].

Please update their information.

Dear [entry.Name],

Thank you for informing us about the change in your WMO account. 

Kind regards,

ECMWF Data Support