This page is only relevant to the National Meteorological and Hydrological Service (NMHS) of WMO Members. For all other requests to change contact details, please raise a ticket via the ECMWF Support Portal

World Meteorological Organisation (WMO) Members are entitled to a single free-of-charge ecCharts account, accessible under the official account (e.g. wmo_**). This account can be used to access ecCharts for Official Duty activities related to the Protection of Life and Property. Access is granted for internal non-commercial activity and products may not be redistributed or displayed externally.

Additional ecCharts accounts can be purchased for 1000 EUR per year via the Product Requirements Catalogue







{
        "serviceDeskId": 3,
        "requestTypeId": 52,
        "requestFieldValues": {
            "summary": "Change WMO account",
            "description": "WMO account [entry.CurrentAccount.escapeJSON]  has indicated that they wish to change their account name from [entry.Name.escapeJSON], [entry.Email.escapeJSON] to [entry.NewName.escapeJSON], [entry.NewEmail.escapeJSON]."
        }
}





Dear [entry.Name],

Thank you for informing us about the change in your WMO account. 

Kind regards,

ECMWF Data Support






Dear Data Support,

Account [entry.CurrentAccount] has changed their contact from [entry.Name], [entry.Email] to [entry.NewName] [entry.NewEmail].

Please update their information.

Dear [entry.Name],

Thank you for informing us about the change in your WMO account. 

Kind regards,

ECMWF Data Support