{
        "serviceDeskId": 3,
        "requestTypeId": 52,
        "requestFieldValues": {
            "summary": "Request renewal RT-[entry.LicenceID.escapeJSON] - [entry.orgname.escapeJSON]",
            "description": "[entry.orgname.escapeJSON] has indicated that they wish to renew their real-time licence RT-[entry.LicenceID.escapeJSON].\n Changes to data requirements: [entry.Changes.escapeJSON], if so new quote: -[entry.Quote.escapeJSON] \n Changes to service package: [entry.Service.escapeJSON] [entry.ServiceP.escapeJSON]\n Subsidiaries: [entry.Subsidiary.escapeJSON] [entry.Subsidiary2.escapeJSON]  \n The person signing the new licence is [entry.SignerName.escapeJSON], [entry.SignerEmail.escapeJSON]\n Change in admin contact: [entry.AdminContact.escapeJSON] [entry.AdminName.escapeJSON] [entry.AdminEmail.escapeJSON]\n Change in finance contact: [entry.FinanceContact.escapeJSON] [entry.FinanceName.escapeJSON] [entry.FinanceEmail.escapeJSON]\n Change in Tech contact: [entry.TechContact.escapeJSON] [entry.TechName.escapeJSON] [entry.TechEmail.escapeJSON]\n Change in technical contact 2: [entry.TechContact2.escapeJSON] [entry.TechName2.escapeJSON] [entry.TechEmail2.escapeJSON]\n Small business discount requested: [entry.SMB.escapeJSON]\n Other relevant information: [entry.ORI.escapeJSON]"
        }
}

{
        "serviceDeskId": 3,
        "requestTypeId": 52,
        "requestFieldValues": {
            "summary": "Request non-renewal RT-[entry.LicenceID.escapeJSON] - [entry.orgname.escapeJSON]",
            "description": "[entry.orgname.escapeJSON] has indicated that they don't wish to renew their real-time licence RT-[entry.LicenceID.escapeJSON].\n The person indicating this is [entry.Name.escapeJSON], [entry.Email.escapeJSON]\n Feedback: [entry.Feedback.escapeJSON]\n"
        }
}