zCheck if
Could there
isbe a network issue?
If you have access to ECPDS, you can get a trace-route from our servers to your server. These are the steps to generate this network information.
1) Login to ECPDS
2) Go to your destination
3) Go to the Transfer Host that is being in use
4) Click on 'Network Info' on the left-hand sidebar.
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This can take a very long time to load (a couple of minutes). |
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Problems logging in or with password? See our Login and authentication information |