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Show If

special	@anonymous

Year	2018		2019					2020					2021					2022					2023
Quarter	Q3	Q4	Q1	Q2	Q3	Q4	sum	Q1	Q2	Q3	Q4	sum	Q1	Q2	Q3	Q4	sum	Q1	Q2	Q3	Q4	sum	Q1	Q2	Q3	Q4	sum
created	10	11	12	7	10	14	43	17	15	11	14	57	6	9	10	4	29	13	4	16	13	46	9	712	16	6	38
updated	10	14	21	8	12	17	58	22	17	16	21	76	12	12	13	7	44	17	7	17	15	56	13	10	1815	18	59
closed	5	7	21	8	9	11	49	17	15	10	15	57	9	10	11	4	34	12	7	7	10	36	1413	22	18	2612	79

Show If

special	@authenticated

Year

2018

2019

2020

2021

2022

2023

Quarter

Q3

Q4

Q1

Q2

Q3

Q4

sum

Q1

Q2

Q3

Q4

sum

Q1

Q2

Q3

Q4

sum

Q1

Q2

Q3

Q4

sum

Q1

Q2

Q3

Q4

sum

created

10

11

12

7

10

14

43

17

15

11

14

57

6

9

10

4

29

13

4

16

13

46

Jira

server	ECMWF Software Support
jqlQuery	labels = data-issue AND labels = s2s AND created >= "2023/01/01" AND created <= "2023/03/31" ORDER by updated
count	true
serverId	267ffb4b-b041-3e3e-bee4-0486d22e0a7f

Jira

server	ECMWF Software Support
jqlQuery	labels = data-issue AND labels = s2s AND created >= "2023/04/01" AND created <= "2023/06/30" ORDER by updated
count	true
serverId	267ffb4b-b041-3e3e-bee4-0486d22e0a7f

Jira

server	ECMWF Software Support
jqlQuery	labels = data-issue AND labels = s2s AND created >= "2023/07/01" AND created <= "2023/09/30" ORDER by updated
count	true
serverId	267ffb4b-b041-3e3e-bee4-0486d22e0a7f

Jira

server	ECMWF Software Support
jqlQuery	labels = data-issue AND labels = s2s AND created >= "2023/10/01" AND created <= "2023/12/31" ORDER by updated
count	true
serverId	267ffb4b-b041-3e3e-bee4-0486d22e0a7f

38

updated

10

14

21

8

12

17

58

22

17

16

21

76

12

13

7

44

17

7

17

15

56

Jira

server	ECMWF Software Support
jqlQuery	labels = data-issue AND labels = s2s AND ( (updated >= "2023/01/01" AND updated <= "2023/03/31") OR (created >= "2023/01/01" AND created <= "2023/03/31" ) ) ORDER BY updated
count	true
serverId	267ffb4b-b041-3e3e-bee4-0486d22e0a7f

Jira

server	ECMWF Software Support
jqlQuery	labels = data-issue AND labels = s2s AND ( (updated >= "2023/04/01" AND updated <= "2023/06/30") OR (created >= "2023/04/01" AND created <= "2023/06/30" ) ) ORDER BY updated
count	true
serverId	267ffb4b-b041-3e3e-bee4-0486d22e0a7f

Jira

server	ECMWF Software Support
jqlQuery	labels = data-issue AND labels = s2s AND ( (updated >= "2023/07/01" AND updated <= "2023/09/30") OR (created >= "2023/07/01" AND created <= "2023/09/30" ) ) ORDER BY updated
count	true
serverId	267ffb4b-b041-3e3e-bee4-0486d22e0a7f

Jira

server	ECMWF Software Support
jqlQuery	labels = data-issue AND labels = s2s AND ( (updated >= "2023/07/01" AND updated <= "2023/09/30") OR (created >= "2023/07/01" AND created <= "2023/09/30" ) ) ORDER BY updated
count	true
serverId	267ffb4b-b041-3e3e-bee4-0486d22e0a7f

59

closed

5

7

21

8

9

11

49

17

15

10

15

57

9

10

11

4

34

12

7

10

36

Jira

server	ECMWF Software Support
jqlQuery	labels = data-issue AND labels = TIGGE-glob AND updated >= "2023/01/01" AND updated <= "2023/03/31" AND status was Closed
count	true
serverId	267ffb4b-b041-3e3e-bee4-0486d22e0a7f

Jira

server	ECMWF Software Support
jqlQuery	labels = data-issue AND labels = TIGGE-glob AND updated >= "2023/04/01" AND updated <= "2023/06/30" AND status was Closed
count	true
serverId	267ffb4b-b041-3e3e-bee4-0486d22e0a7f

Jira

server	ECMWF Software Support
jqlQuery	labels = data-issue AND labels = TIGGE-glob AND updated >= "2023/07/01" AND updated <= "2023/09/30" AND status was Closed
count	true
serverId	267ffb4b-b041-3e3e-bee4-0486d22e0a7f

Jira

server	ECMWF Software Support
jqlQuery	labels = data-issue AND labels = TIGGE-glob AND updated >= "2023/10/01" AND updated <= "2023/12/31" AND status was Closed
count	true
serverId	267ffb4b-b041-3e3e-bee4-0486d22e0a7f

79

Number of updated incidents includes the newly created or closed ones
Updated or closed incidents may refer to those from previous quarters
Stats do not include system change tickets (=non-incidents)

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