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SUP:Reporting a bug or issue
SUP:Reporting a bug or issue

 

Please send an email to software.support@ecmwf.int or go to Issues if you have any problems or have discovered a bug with this software package.

 

When you enter a new bug please supply the following information:

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Actual Results: What happened when you got the bug?

Expected Results: What was supposed to happen?

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This is the most important part of the bug report! Ask yourself “How can a developer reproduce this bug on their own computer?”

First reproduce the bug yourself several times. If it is not reproducible every time you can still enter a bug mentioning the intermittent nature of the bug.

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Note: The higher the quality of the bug report, the higher the chance that it will get fixed!

Thank you (smile)