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- Check the system status - there might be a problem at the ECMWF end.
- Check your ftp is not full - one of the most common reasons that dissemination fails is because there is insufficient space for the data on the
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- recipient's disk.
- Check whether there have been any changes to the settings/passwords/permissions which control access to your disk.
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- If you have access to the ECMWF Production Data Store (ECPDS)
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- (the system used for transmitting real-time forecast data to users
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- )
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- you can
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- :
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- check the status of your real-time forecast data dissemination
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- activate a back-up host
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- switch to an alternative host
- switch to an alternative host
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- request a new host (if you don't have the access permissions to change it yourself
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- - do this by raising a ticket through the Support Portal).
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For more information on how to do these steps, please see the see documentation for ECPDS (ECMWF Production Data Store)
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- If these methods don't lead to a solution of the issue, then please raise a ticket
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- via our Support Portal.
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