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Table of Contents

Support tools

Organization

Data acquisition method

Data transfer checkData delay checkData completeness checkData quality check

BoM (ammc)

ftp



CMA (babj)

ftp



CNR-ISAC (isac)http



CNRM (lfpw)

ecpds (push)



ECCC (cwao)

sftp



ECMWF (ecmf)

MARS retrievalN/AYESYESYES

HMCR (rums)

ftp



JMA (rjtd)ftp



KMA (rksl)

ecpds (push, dedicated line)



NCEP (kwbc)ftp



UKMO (egrr)ecpds (push, dedicated line)



  • Data acquisition method: Acquisition method is pull from the provider's location to ECMWF's premises if not specified
  • Data transfer check: Is the data transfer checked to avoid any technical issues on the way from provider's location to ECMWF's premises? Was the data delivered bit identical?
  • Data delay check: Is the potential delay of  data availability checked on the provider's side?
  • Data completeness check: Is the data content (number of expected fields; reference field list etc) checked on the provider's side?
  • Data quality check: Is there any data quality control to avoid e.g. unrealistic parameter values due to interpolation or any other kind of error either scientific or technical?

Support incidents

Total number Number of operational incidents ( since May 2018):  JiraserverECMWF Software SupportjqlQueryfilter="S2S.data-issues-overview" counttrueserverId267ffb4b-b041-3e3e-bee4-0486d22e0a7fAugust 2018

Year

2018

QuarterQ3Q4

created

1011
updated1014
closed57
  • Number of updated incidents includes the newly created or closed ones
  • Updated or closed incidents may refer to those from previous quarters


Show If
groupecmwf


Info

The below overview is restricted to user group "ecmwf" only.


Jira
serverECMWF Software Support
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
maximumIssues10
jqlQueryfilter="S2S.data-issues-overview"
serverId267ffb4b-b041-3e3e-bee4-0486d22e0a7f

...