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As the meteogram database has been moved to Bologna, the Metview meteogram service in Reading will no longer work by default. Rather than fixing the TC1 jobs in Reading, we strongly recommend users to run these jobs to the Atos systems in Bologna. See example metgram batch job under https://confluence.ecmwf.int/display/UDOC/HPC2020%3A+realtime_metgram.sh. Note that you will need to load the new version of the ecmwf-toolbox.