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Visit our HPCF User Guide for further information.

Troubleshooting

ProxyJump keyword not available on old Linux versions

If using an Operating System with OpenSSH older than 7.3, you will not be able to use the ProxyJump feature. The typical error would be something like:

No Format
% ssh hpc-login
/home/user/.ssh/config: line 10: Bad configuration option: proxyjump

You must then replace the line

No Format
Host a?-* a??-* hpc-* hpc2020-* ecs-*
  ProxyJump jump.ecmwf.int

by:

No Format
Host a?-* a??-* hpc-* hpc2020-* ecs-*
  ProxyCommand /usr/bin/ssh -q -o PubkeyAcceptedKeyTypes=+ssh-rsa* -oHostKeyAlgorithms=+ssh-rsa*,rsa-sha2-512 -i ~/.tsh/keys/jump.ecmwf.int/user.address@somwhere.com -W %h:%p ecmwfusername@jump.ecmwf.int

You should replace ecmwfusername by your registered ECMWF user and user.address@somewhere.com by your registered email address at ECMWF.

If everything else fails...

If you cannot connect via SSH and cannot manage to understand why, please raise an issue to our ECMWF Support portal and sending us the output of the commands:

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