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Please use this knowledge base to use the European Weather cloud services, to address common problems and to search for best practices.

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We are currently experiencing issues with a few EUMETCast Terrestrial Clients in the EWC at EUMETSAT side. We are investigating the problem. We will contact the affected users directly and provide an update here as soon as we have more information, or by 15:00 UTC today at the latest. If you have any questions, please do not hesitate to contact us at https://support.europeanweather.cloud https://support.europeanweather.cloud/. We apologize for the inconvenience.
We are replacing the data bucket s3://seviri.meteosat-0-degree.level-15.native with the reprocessed FCDR dataset s3://seviri-meteosat-0-degree.fcdr.level15.netcdf. The new bucket is available as of now and will be retained depending on usage and available storage capacity. The old bucket will be removed in two weeks. For more information, please consult Using EUMETSAT data buckets (local data pool). Should you have any questions or concerns, please do not hesitate to contact us via https://chat.…
The European Weather Cloud (EWC) teams at ECMWF and EUMETSAT are pleased to invite you to the first thematic EWC webinar of 2026 https://events.ecmwf.int/event/550/. These recurring thematic webinars are aimed at all users of the EWC service, provided by EUMETSAT and ECMWF, which is available to all ECMWF and EUMETSAT Member and Co-operating States. Our primary objective is to provide guidance to users on how to effectively use the different capabilities of the EWC.…

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