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Please use this knowledge base to use the European Weather cloud services, to address common problems and to search for best practices.

For any further query or incident report, please raise an issue in our Support Portal

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Recent news

Dear all, In preparation for the upcoming migration to EWC Identity and Access Management (IAM) system we will soon start to onboard users who have only a local account in Morpheus. These users will receive an email inviting them to reset their password for EWC IAM login. We have introduced a new documentation page EWC Services Login https://confluence.ecmwf.…
We are currently experiencing issues with a few EUMETCast Terrestrial Clients in the EWC at EUMETSAT side. We are investigating the problem. We will contact the affected users directly and provide an update here as soon as we have more information, or by 15:00 UTC today at the latest. If you have any questions, please do not hesitate to contact us at https://support.europeanweather.cloud https://support.europeanweather.cloud/. We apologize for the inconvenience.
We are replacing the data bucket s3://seviri.meteosat-0-degree.level-15.native with the reprocessed FCDR dataset s3://seviri-meteosat-0-degree.fcdr.level15.netcdf. The new bucket is available as of now and will be retained depending on usage and available storage capacity. The old bucket will be removed in two weeks. For more information, please consult Using EUMETSAT data buckets (local data pool). Should you have any questions or concerns, please do not hesitate to contact us via https://chat.…

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