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We are updating our EUMETSAT EWC Morpheus on Wednesday 13 September 15-17 CEST. During the update window, the Morpheus user interface and APIs will not be available. The update does notaffect existing workloads.

This is an announcement for users of the EUMETCast Terrestrial service on the EWC. The EUMETCast Terrestrial service is undergoing a reorganisation on Monday September 11th in order to optimise bandwidth usage. Therefore, from Monday all users can have available a new TER-3 terrestrial service on their Reception station. Data disseminated on this instance is available exclusively on EUMETCast Terrestrial.

Full information on the reorganisation can be found on the official EUMETCast Terrestrial wiki page: https://eumetsatspace.atlassian.net/wiki/spaces/DSEC/pages/1989640193/EUMETCast+Terrestrial+Re-organisation

In addition, the EWC confluence page has been updated to provide information on adding the TER-3 instance for users that have a EUMETCast Terrestrial VM deployed in EWC: https://confluence.ecmwf.int/display/EWCLOUDKB/How+to+add+an+additional+service

For new users setting up a station on EWC, the EUMETCast Terrestrial over AMT VM available on Morpheus has been updated.

We remain available to offer you all the needed support.

As announced in previous communications, we have enabled the access to the new cloud infrastructure at ECMWF Bologna providing the European Weather Cloud service, which will replace the pilot infrastructure you may have been using up to now.

We would like to remind and invite you to review your currently deployed resources on the pilot infrastructure and start the migration to the new cloud. Since no virtual infrastructure, applications or data will be moved automatically, we strongly encourage you to check Migration of the European Weather Cloud at ECMWF to learn what changed, what is already available and what steps you need to take to ensure a smooth transition.

You are invited to start deploying your applications in the new cloud, as well as copying over any data you wish to keep using.

If you have any virtual machines or infrastructure that would not be easily recreated and you would need assistance to perform the migration of your cloud resources, please do get in contact with us through the European Weather Cloud Support Portal by the 15th of September.

We would aim to address the main migrations activities by the end of September.

We remain available to offer you all the needed support and assistance you might require and we would like to thank you in advance for your collaboration.

We are pleased to announce the registration for the new edition of the European Weather Cloud User Workshop is open. The event will be completely virtual on 26 September 2023.

We will cover new aspects of the EWC and different ways to benefit from it as we enter the operational phase. We will also give the floor to current users with interesting use cases and discuss the plans for the future evolution of the EWC. We will combine presentations from ECMWF, EUMETSAT, and EWC Users, as well as interactive sessions for discussions, feedback, and exchange of ideas.

You may find the agenda and additional details here.

The workshop is organised jointly by ECMWF and EUMETSAT and is open to their Member and Co-operating States. If you meet the attendance criteria and would like to participate, we would kindly ask you to complete the registration form before 19 September.

We would also like to take this opportunity to ask you for a few minutes of your time to help us to shape the training offering for the European Weather Cloud by participating to the following survey:
https://ec.europa.eu/eusurvey/runner/ewc_training_survey

We look forward to seeing you at the European Weather Cloud User Workshop!

If you are using the European Weather Cloud at ECMWF, you may have noticed a new cloud choice in your tenancy. We have enabled the access to the new cloud infrastructure at ECMWF Bologna providing the European Weather Cloud service, which will replace the pilot one you may have been using up to now. 

We would like to invite you to jump onboard and take some time to start exploring the new computing and storage service, and review your migration journey. Since no virtual infrastructure, applications or data will be moved automatically, we strongly encourage you to check Migration of the European Weather Cloud at ECMWF to learn what changed, what is already available and what steps you need to take to ensure a smooth transition. 

We will continue to work on the system to make available the remaining missing features. In the meantime, you are welcome to start testing your applications in the new cloud throughout the summer, as well as copying over any data you wish to keep using on the new cloud. And if you are working on something new, we would recommend you start on the new cloud straightaway.

As always, if you have any concerns or you would like to discuss your options for the migration, please do get in touch with us through the European Weather Cloud Support Portal.

After several years in pilot mode, we are glad to announce the upcoming availability of ECMWF's operational infrastructure for this service during June 2023. Hosted in ECMWF's new Data Centre in Bologna, the system setup is being finalised and work is ongoing to welcome the first users shortly.

All the workloads currently running in the pilot infrastructure in Reading, UK, will need to be migrated to their new home in Bologna. As a user of the existing pilot European Weather Cloud at ECMWF, and in order to ensure a swift transition, we are kindly asking you to consider the following preparatory actions before then:

• Perform some housekeeping on your tenant, deleting any infrastructure and data such as any Virtual Machine and S3 buckets that you don't require to keep.
• Assess what parts of your deployments can be easily recreated from scratch on the new cloud.
• Let us know if you have any virtual machines or infrastructure that would not be easily recreated so we can discuss the next steps with you. No virtual infrastructure, applications or data will be moved automatically.

Once the new system is ready for you to get on board, we will get in touch to outline the next steps you will need to follow to start the migration, which may include:

• Redeploying those parts of your virtual infrastructure and applications that have not been moved.
• Copying over any data present in S3 buckets or Virtual Machines that you wish to keep to their equivalent location in the new cloud.

In the meantime, our Morpheus portal will be moving to its new home on Wednesday 7 June.  While your instances and applications will be unaffected, the portal will be unavailable to provision or manage your tenancy between 14:00 and 16:00 UTC. After the session, you will still be able to access and manage your existing cloud resources in the same way as before. You can follow the status of the service in the ECMWF service status.

Let us know via the European Weather Cloud Support Portal if you have any question or concern regarding this migration, or if you wish to discuss your use case more in detail.

EWC EUMETSAT side has some issues with the infrastructure. We are investigating the problem. We will update this blog post when we know more. 

Unfortunately, we have issues with VM deployment, and occasionally creating new VMs stops in the finalizing phase. Existing workloads are working nominally. 

We are working on the issue and apologize for the inconvenience!

We have to run maintenance to the EUMETSAT side Morpheus at 14-15 CEST. Small interruption in Morpheus is expected but no running workloads are affected. We apologize for the inconvenience! 

We are pleased to announce a new edition of the European Weather Cloud User Workshop. The event will be completely virtual on 26 September 2023.

We will cover new aspects of the EWC and different ways to benefit from it as we enter the operational phase. We will also give the floor to current users with interesting use cases and discuss the plans for the future evolution of the EWC. We will combine presentations from ECMWF, EUMETSAT, and EWC Users, as well as interactive sessions for discussions, feedback, and exchange of ideas. If you would like to share your experiences and work in the EWC, get in touch with us via the European Weather Cloud Support Portal.

This workshop is organised jointly by ECMWF and EUMETSAT and is open to their Member and Co-operating States. Save the date in your calendar! We will get in touch with the registration details and full programme closer to the event date.

We look forward to seeing you at the European Weather Cloud User Workshop!

Unfortunately, the EUMETSAT side of the EWC is experiencing a service degradation. Users cannot deploy or delete new VMs or other resources, and workloads cannot access EUMETSAT data services. Apart from data services access, the running workloads and EUMETCast Terrestrial work nominally.

We are investigating the issue. 

To better assess the impacts, we would like to hear from you about any consequences the incident had on your use case. Please reach us via Rocket.chat or email. We are grateful for your feedback!

We apologize for the inconvenience!

Our provider announced a maintenance window on the EUMETSAT EWC cloud for a period of Thursday, 20 April 10:00 PM - Friday, 21 April 02:00 AM CET. The total unavailability in the timeframe should not exceed 1h. 

During the maintenance period, all cloud management functions (i.e. deploying virtual machines) and S3 access to private object storage (https://s3.waw3-1.cloudferro.com/) will be temporarily unavailable. Existing virtual machines are not affected.

This maintenance is aiming to improve the performance and increase the stability of the cloud.

We apologize for any inconvenience this may cause.

Unfortunately, the EUMETSAT side of the EWC experienced a service degradation last night 11.-12.04. 22:40 - 5:00 CET. This incident affected both cloud management functions and running workloads. Our infrastructure provider is currently investigating the root cause of the issue.

All functions should be nominal now.

To better assess the impacts, we would like to hear from you about any consequences the incident had on your use case. Please reach us via discussion platform, support, or email. We are grateful for your feedback!

We apologize for the inconvenience!

Our provider informed us that they had an internal service malfunction which has caused some of the virtual machines' (VM) file systems to change to a read-only mode at EUMETSAT EWC. The problem has been resolved, but some VMs may still be in a read-only state. In that case, we kindly ask that you reboot the VM to restore normal functionality.

The incident happened during the previous weekend (4-5 March).

We have checked some of the workloads and not hitting the problem so far. In order to understand the full impacts of the outage, we would like you to inform us if you are impacted.

EUMETSAT EWC infrastructure provider is announcing a priority maintenance window which is scheduled for today, February 6 from 22:00 CET until February 7 to 03:00 CET . During this period, temporary problems with deploying or changing any resources are expected. The work will not cause any impact for already deployed resources. 

We apologize for any inconvenience this may cause and thank you for your patience and understanding.