We are currently experiencing issues with a few EUMETCast Terrestrial Clients in the EWC at EUMETSAT side. We are investigating the problem.
We will contact the affected users directly and provide an update here as soon as we have more information, or by 15:00 UTC today at the latest.
If you have any questions, please do not hesitate to contact us at https://support.europeanweather.cloud.
We apologize for the inconvenience.
We are replacing the data bucket s3://seviri.meteosat-0-degree.level-15.native with the reprocessed FCDR dataset s3://seviri-meteosat-0-degree.fcdr.level15.netcdf.
The new bucket is available as of now and will be retained depending on usage and available storage capacity. The old bucket will be removed in two weeks.
For more information, please consult Using EUMETSAT data buckets (local data pool). Should you have any questions or concerns, please do not hesitate to contact us via https://chat.europeanweather.cloudor https://support.europeanweather.cloud.
Dear all,
We are pleased to announce that a new use case has been published on the EWC website:
We will share more updates in the future. In the meantime, we would like to remind you that you can still contribute to the EWC website by submitting your use cases.
If you would like your use case to be featured, please contact us via our Support Portal or the EWC Discussion Platform.
Dear all,
We are pleased to announce that a new use case has been published on the EWC website:
We will share more updates in the future. In the meantime, we would like to remind you that you can still contribute to the EWC website by submitting your use cases.
If you would like your use case to be featured, please contact us via our Support Portal or the EWC Discussion Platform.
Dear all,
We are pleased to announce that a new use case has been published on the EWC website:
- E-Profile - Operational data processing for ground-based remote sensing of the atmosphere on the EWC
We will share more updates in the future. In the meantime, we would like to remind you that you can still contribute to the EWC website by submitting your use cases.
If you would like your use case to be featured, please contact us via our Support Portal or the EWC Discussion Platform.
Dear EWC users ,
we are pleased to share that a new use case has been published on the EWC website.
We will share more use cases in the future and we would like to remind that the opportunity to contribute to the EWC website with your use case running on the EWC is always valid! just contact us via our EWC Support Portal or EWC Discussion platform
Dear EWC users,
Following a detailed analysis of user feedback, Morpheus features usage, and an evaluation of open-source alternatives, we have decided to decommission Morpheus in favour of alternative solutions providing better integration with standard tools and alignment with the long-term goals of the EWC.
In particular:
As a replacement of Morpheus web interface to manage cloud resources, we have selected Horizon, the OpenStack Dashboard.
- The EWC Community Hub provides a more open approach for application blueprints because items rely on open source solution and can be easily customised and adapted for the different needs and environments
- Access to EWC services (including Horizon) will be accomplished through the EWC Identity and Access Management (IAM). Existing users will be onboarded and migrated into EWC IAM. Over the coming weeks, you may receive emails from the EWC team related to IAM onboarding.
🗓️ Indicative Timeline (Subject to Updates)
The following timeline is indicative and will be refined and updated regularly as the transition progresses:
Availability of the new solution – End of Q1
User webinars – Dates to be announced closer to each event
Progressive transition of users and workloads – Q2–Q4
End-of-year completion of the transition and Morpheus decommissioning – End of year
Further communications will be sent at each major milestone.
📣 User Support and Ongoing Communication
Please be assured that you will be supported throughout the entire transition. We will provide clear documentation, guidance, and direct communication to help you at every stage. No immediate action is required at this point.
To keep you fully informed, we will:
Share regular updates via official EWC communication channels, including monthly updates and any changes to the timeline
Announce webinars to present the new solutions, explain the changes, and answer your questions
Publish updated documentation, how-to pages on how to perform similar actions in the new system and FAQs to support your preparation for the transition
We appreciate your patience and please contact us via Support Ticket or via Rocketchat if you have any questions or concern.
EWC Team
Dear EWC users,
Happy Ney Year from the EWC Team!
On Tuesday, 27 January 2026, starting at 7:00 UTC, a maintenance window for EWC IAM is scheduled with an expected duration of approximately 2 hours. During this period, short interruptions to the availability of the EWC IAM system will occur.
The EWC IAM system will be migrated from https://iam.eumetsat.europeanweather.cloud to https://iam.europeanweather.cloud
This change is required for the transition of the EWC Identity and Access Management (IAM) system from the pilot phase to operational service and preparation for general availability to all EWC users.
All currently managed systems through EWC IAM will be automatically reconfigured as part of this change. However, users with accounts will need to use the new address to access the IAM administration console.
The user documentation, available at https://confluence.ecmwf.int/display/EWCLOUDKB/EWC+Identity+and+Access+Management+%28IAM%29+Service will be updated accordingly to reflect the new addresses.
We apologise for any inconvenience this may cause and thank you for your understanding.
For any questions or comments or issues, please contact us via Support Ticket or via Rocketchat
Kind regards,
EWC Support Team
We are pleased to announce the availability of new updated images at both ECMWF and EUMETSAT for:
- Rocky Linux 8.10
- Rocky Linux 9.6 (replacing 9.5)
- Ubuntu 22.04 LTS
- Ubuntu 24.04 LTS
You can already deploy the new images from Morpheus using the usual instance types, or in Openstack using the new image names. The details on these images are on this page: EWC Virtual Images Available
As a general rule, we strongly recommend you always keep your virtual machines up-to-date with the latest security fixes, as highlighted in our Best practices as a Tenant Admin.
As always, if you need any support, please do get in touch with us on the European Weather Cloud Discussion Platform or through the Support Portal.
Kind regards,
The EWC Team
Dear all ,
We are planning an upgrade of Morpheus at EUMETSAT side of EWC on Thursday 4 December2025 between 8:30 UTC and 10:30 UTC.
During the upgrade window, the Morpheus user interface and APIs will not be available. However, the update does not impact existing workloads, so your VMs will be unaffected, and the Openstack API will still be available.
We apologise for the inconvenience and thank you for your understanding.
For updates during the maintenance, please refer to the EWC service status page
For any questions or comments or issues, please contact us via support ticket or via Rocketchat
Thank you,
The EWC Team
Dear @all ,
We would like to inform you about an upcoming maintenance window on EUMETSAT side of the EWC that will take place on Tuesday, 18 November 2025, between 10:00 UTCand 11:00 UTC.
This maintenance will affect interaction with OpenStack resources and EWC services on EUMETSAT side of the EWC.
This intervention is a necessary step to ensure the continued security and reliability of all workloads hosted on the EWC on EUMETSAT side.
What to expect:
• Temporary unavailability of VM lifecycle operations (create/modify/delete) from Morpheus and from Openstack directly.
• Short interruptions in storage and network access.
• Existing VMs are expected to remain running, although workloads that cannot tolerate brief disruptions may experience impact.
Recommendations for users:
If your workload is not resilient to temporary disruptions, we advise you to stop it before the maintenance begins and restart it once the maintenance is complete.
Our team and the cloud provider will be closely monitoring the process to minimise service impact.
We apologise for any inconvenience this may cause and thank you for your understanding and cooperation.
For updates during the maintenance, please refer to the EWC service status page
Best regards,
EWC Team on the EUMETSAT side
Dear all,
We are planning to remove the following shared object storage buckets from the EUMETSAT side of the EWC on 21 November (see the EUMETSAT Data Store for alternative access):
- ascat.metop-abc.level-1b.native
- iasi.metop-a.level-1c.native
- mviri.meteosat-0-degree.level-15.native
- seviri.meteosat-0-degree.level-15.native
nwc-saf.0-degree.level-2 (Note: the corresponding CF-compliant version remain)
And following OPERA composites in BUFR format (please use the corresponding HDF5 products instead):
- rainfall_accumulation.composite.opera.bufr
- rainfall_rate.composite.opera.bufr
- reflectivity.composite.opera.bufr
If you still require local shared bucket access to any of these datasets, please contact us via:
https://support.europeanweather.cloud or https://chat.europeanweather.cloud
Hi all ,
EUMETCast Terrestrial over AMT is being upgraded to support anycast addressing on the GEANT AMT Relays. A new anycast address is now available: 62.40.96.44
This upgrade ensures automatic routing to the nearest AMT Relay, improving reliability and simplifying multicast data distribution.
🔧 For Existing Stations
All existing users should update their AMT configuration to use the new anycast address before the end of October. After this date, individual AMT Relay IPs will be retired.
Please follow the update workflow provided here: How to update startup script for EUMETCast Terrestrial station on EWC
This workflow will replace the station’s startup script to support the new anycast configuration.
🔄 For New Stations After 14th May 2025
If you are setting up a new EUMETCast Terrestrial station using the VM available on Morpheus after 14th May 2025, no action is needed — the configuration is already up to date.
If you encounter any issues just contact us via our Support Portal or discussion platform.
EWC Team on EUMETSAT side






