European Weather Cloud Knowledge Base

The upgrade we had planned for this morning unfortunately failed. We will again attempt to upgrade the ECMWF EWC Morpheus software on Thursday 16 January, at 9:30 UTC / 10:30 CET for about one hour. How does this affect me? During the update window, the Morpheus user interface and APIs will not be available. However, the update does not impact existing workloads, so your VMs will be unaffected. You may check https://status.ecmwf.int https://status.ecmwf.int for all updates on the service status.…

We have problems with the EUMETSAT side of the EWC, which are causing issues in discussion platform and EUMETCast Terrestrial clients. We are working to fix the issue. If you experience any problems, please tell us at https://chat.europeanweather.cloud https://chat.europeanweather.cloud or via support.europeanweather.cloud. https://support.europeanweather.cloud./

We will upgrade the ECMWF EWC Morpheus software on Wednesday 15 January, at 9:30 UTC / 10:30 CET for about one hour. How does this affect me? During the update window, the Morpheus user interface and APIs will not be available. However, the update does not impact existing workloads, so your VMs will be unaffected. You may check https://status.ecmwf.int https://status.ecmwf.int for all updates on the service status. We apologise for the inconvenience, and thank you for your understanding