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Write a guide for CEMS-Flood Users on how to access/use the ECMWF Support Portal (with examples).
Keep in mind: Task 23 - Feedback and User support (FWC WP6/T1)
EFAS is an operational system so it is important we are made aware of issues/errors in our system in a timely manner. If you find a problem or any feature missing that you think should be present, and it is not listed here, please let us know by reporting it through the ECMWF Support Portal, mentioning "EFAS" in the summary.