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Please use this knowledge base to use the European Weather cloud services, to address common problems and to search for best practices.

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Dear all , We are planning an upgrade of Morpheus at EUMETSAT side of EWC on Thursday 4 December2025 between 8:30 UTC and 10:30 UTC. During the upgrade window, the Morpheus user interface and APIs will not be available. However, the update does not impact existing workloads, so your VMs will be unaffected, and the Openstack API will still be available. We apologise for the inconvenience and thank you for your understanding. For updates during the maintenance,…
Dear @all , We would like to inform you about an upcoming maintenance window on EUMETSAT side of the EWC that will take place on Tuesday, 18 November 2025, between 10:00 UTCand 11:00 UTC. This maintenance will affect interaction with OpenStack resources and EWC services on EUMETSAT side of the EWC. This intervention is a necessary step to ensure the continued security and reliability of all workloads hosted on the EWC on EUMETSAT side.…
Dear all, We are planning to remove the following shared object storage buckets https://confluence.ecmwf.int/pages/viewpage.action?pageId=488063253 from the EUMETSAT side of the EWC on 21 November (see the EUMETSAT Data Store https://data.eumetsat.intfor alternative access): ascat.metop-abc.level-1b.native iasi.metop-a.level-1c.native mviri.meteosat-0-degree.level-15.native seviri.meteosat-0-degree.level-15.native nwc-saf.0-degree.…

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