We are currently experiencing performance issues with object storage (S3) on the EUMETSAT side of the EWC. You may notice occasional timeouts and slow performance. Our infrastructure provider is aware of the issue and is actively working to resolve it.
We apologize for the inconvenience!
Dear all,
We are currently experiencing a network issue at EUMETSAT, which is affecting access to Morpheus. As a result, Morpheus is temporarily unavailable.
However, please note that your workloads are continuing to run without any issues.
If you have any other problem please contact us in rocketchat or through support ticket.
We apologize for the inconvenience.
Thank you for your understanding,
EWC Team on EUM side
Dear
,
On Monday, April 28, between 10:00 and 11:00 CEST, there will be a maintenance window for Keystone, Keycloak, and Horizon, where associated IPs will be upgraded in order to deploy a new High Availability configuration for internet facing systems.
In case you need to enable any firewall, the new IPs will be:
Name: keystone.cloudferro.com
Address: 194.146.60.11
Name: horizon.cloudferro.com
Address: 194.146.60.12
Name: identity.cloudferro.com
Address: 194.146.60.13
Impact: No disruption to running workloads. Users may see intermittent issues in Morpheus when deploying, modifying, or deleting resources, and the clouds may appear “unavailable.” Users with OpenStack application credentials might also face brief connectivity issues.
No action required before or after the window. You can continue working on your VMs as usual.
Thank you for your understanding,
EWCTeam on EUM side
Dear all,
we are pleased to share a new use case has been published on the EWC website.
We will share more in the future and we would like also to remind that the opportunity to contribute to the EWC website with your use cases running on the EWC is always valid! If you would like your use case featured there, please contact us via our Support Portal or discussion platform.