Dear EWC users,
Happy Ney Year from the EWC Team!
On Tuesday, 27 January 2026, starting at 7:00 UTC, a maintenance window for EWC IAM is scheduled with an expected duration of approximately 2 hours. During this period, short interruptions to the availability of the EWC IAM system will occur.
The EWC IAM system will be migrated from https://iam.eumetsat.europeanweather.cloud to https://iam.europeanweather.cloud
This change is required for the transition of the EWC Identity and Access Management (IAM) system from the pilot phase to operational service and preparation for general availability to all EWC users.
All currently managed systems through EWC IAM will be automatically reconfigured as part of this change. However, users with accounts will need to use the new address to access the IAM administration console.
The user documentation, available at https://confluence.ecmwf.int/display/EWCLOUDKB/EWC+Identity+and+Access+Management+%28IAM%29+Service will be updated accordingly to reflect the new addresses.
We apologise for any inconvenience this may cause and thank you for your understanding.
For any questions or comments or issues, please contact us via Support Ticket or via Rocketchat
Kind regards,
EWC Support Team