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Then go to - https://software.ecmwf.int/stash/login.
If user has not yet set a password, or needs a password reset, they need to navigate to JIRA (go to software.ecmwf.int and click on Issues tab). They should be logged out to do this. Once on JIRA, click 'login' and then click on the "Can't access your account?" link which will send them an email describing how to reset the password. This is also easiest way to change the password.
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