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titleCONTENT UNDER DEVELOPMENT AS PART OF THE ECMWF USER DOCUMENTATION PROJECT

Find out how to get ECMWF real-time forecast data.

Note
If you are just beginning to explore the products available from ECMWF, the costs and what licence you might need, please start from our forecast charts and data pages.

What do we mean by real-time forecast data?

Include Page
Real-time forecast data
, or 'valid' data, is all meteorological information in the form of pictures, charts, text or data files for which the verification time is in the future or less than 24 hours ago. This means that it can be used to predict the weather conditions.
- definition
Real-time forecast data - definition
   

Find out

what

how to get real-time forecast data

are available, what they cost and what licence you might needExplore

ECMWF free real-time forecast data and charts

Find out how to order

Other real-time

products

Please follow the instructions on our website on how to order real-time products (but this web page doesn't refer to the Product Requirements Catalogue - I believe this page is a legacy page the next one you reference is the correct one!)

I think there is now a new page on ordering here.

BUT what I think is missing as an explanation of HOW people order the products.

Perhaps the new page 'Purchasing a licence: what happens next? ' belongs here?

forecast data

You can browse real-time forecast data to see what is available, but remember that restrictions apply so you will need to order the data.

Technical set-up for delivery of

Find out how to set up delivery of your

real-time forecast data

See an overview of the way forecast data are delivered to you

Monitoring and changing

.See technical requirements for

delivery of real-time forecast data

.

Suggest we take content from the table on this page: Information for ECMWF customers (under Next steps), to create content something like this ...

Full NMHS/max-charge customersStandard commercial/standard NMHS customers

Technical set-up

Our technical team will set up the dissemination of the data based on the information you have provided in the registration form. (There is a registration forms section here, but at what point does a user fill in this registration form - we don't have that as a step above and I am trying to write pages as step by step instructions?  - At the moment, when a user has submitted a quote to the PRC, we ask them to then complete the registration form. In future, we hope that the form will be embedded into the PRC.)

We will contact you at the email you have given as single point of contact to let you know that the set-up is ready and that the dissemination can start.

Technical set-up

Our technical team will set up the dissemination of the data you subscribe based on your licence and the information you have provided in the registration form.  (What registration form? Where do people get this registration from? The same as given in the cell to the left)

We will contact you at the email you have given as single point of contact to let you know that the set-up is ready and that the dissemination can start.

User name and password

You will or have received an email from ECMWF Service Desk informing you of your user name and one-time password. To reset a password, please enter your email address at following URL

https://apps.ecmwf.int/auth/reset-password/

Then what?

User name and password???

Nothing.  Standard Commercial and Standard NMHS licensees will not receive a user name/password.  Only the first row is applicable. So users don't need userid/password to raise Jira ticket below?

Optional services for real-time forecast data 

ECMWF offers a number of optional services for the delivery of real-time forecast data. The services available to you depend on the service package you have. Note that the silver package is only available for user who have Volume Band 3 or higher, while the Gold package is only available for users with Volume Band 4 or higher.


Service

What is it for?

Included in which package

Office hours support

(08:00 - 17:00 UTC)

For any queries regarding your ECMWF data. Basic, Bronze, Silver, Gold (all)
24/7 Operational SupportGet contacted by ECMWF operators in case there is an issue with the data dissemination.Bronze, Silver, Gold

Access to ECMWF Production Data Store (ECPDS)

To manage transmission of your real-time forecast data

Silver, Gold

Access to PREd (Product Requirements Editor)

To change your real-time data requirements.

Silver, Gold

More than 1 users under a licence allowed to access PREd and ECPDSHave multiple users accessing PREd and ECPDSGold (max. 2)
More than one destination on ECPDSGet data sent to additional hostsSilver (max. 2), Gold (max. 4)
Access to MARSDownload archive dataGold
Access to ecCharts 

Inspect, explore and visualise ECMWF forecast data in an interactive way

Gold
Parallel/backup hostsIf the primary host fails, a back-up host can be installed to take over Bronze, Silver, Gold
Multiple hostsGet data send to an additional host Bronze (max. 2), Silver (max. 4), Gold (max. 8)
Parallel transfersParallel transmission of files can prevent backlogs of data accumulating due to slow transfer speedsSilver (max. 5), Gold (max. 10)
Directory targettingTo distribute transmitted files to different directories on the receiving systemGold
ECPDS - Push delivery mechanismGet the real-time data pushed to your hostBasic, Bronze, Silver, Gold (all)

ECPDS - FTP Pull

(volume allowed proportionate to volume band)

Pull the data yourself, instead of getting the data pushed to your hostGold
ECPDS - Set-up of an aliasSend your real-time data to an additional serverSilver, Gold

Compression

To reduce the volume of data transmittedBronze, Silver, Gold
Changes to operational data requirements per year implemented by ECMWF Data Support TeamData Support changes your data requirementsBasic (max. 2), Bronze(max. 4), Silver (max. 2), Gold (max. 4)
Changes to operational data requirements per year implemented by users themselvesChange your data requirements yourself

Silver (max. 4 or for Maximum Charge users: unlimited)

Gold (unlimited)


ECPDS + PREd configuration changesChange your configuration on ECPDS or PREdBasic (max. 2), Bronze (max. 4), Silver (max. 8), Gold (max. 16)
ECPDS -  Key RotationChange the keys to your host to improve the securitySilver, Gold
Test data for cycle upgradesGet test data from the next cycle of the model

Silver (Delivery under licensee's request)

Gold (Operational Delivery by default)

Dissemination Language Generator Get your data requirements in MARS language, such that you don't have to figure this out by yourselfSilver, Gold


Real-time data format

Find out about data format and how to read your data files.

Security token

To access ECPDS you will need to use the Security token that has been sent to you, if you haven't received it please use the Support Portal for support contact our Service Desk servicedesk@ecmwf.int  

????  Not applicable to this licence type.

Find out how to change your real-time forecast data requirements and monitor dissemination

We suggest a table something like the table below (which is based on content in this page: Information for ECMWF customers).

Do WMO countries, other customers categories need to be included?

See the schedule of real-time data dissemination.

Member & Co-operating States/Full NMHS/max-charge customersStandard commercial/standard NMHS customers

Change your real-time data with the Product Requirements Editor (PREd)

(tick)(error)  See instructions below about how to make changes. 

Manage your data files on our system with the ECMWF Production Data Store (ECPDS)

(tick)(error) WHAT DO THESE CUSTOMERS DO IF SOMETHING GOES WRONG AND THEY DON' T GET THEIR DATA? Raise a ticket via the support portal.  24/7 operational support applies to all user types.

Depending on what type of customer you are, there are some limits to your data dissemination and the number of changes you can make (the information below  is based on this page: Information for ECMWF customers)

Full NMHS/max-charge customersStandard commercial/standard NMHS customersData Dissemination via ftp/sftp/AmazonS3(tick) - customisable data delivery(tick) - fixed data delivery

24/7 data dissemination support

(tick)  - raise tickets via the support portal for issues with data dissemination(tick) HOW?  raise tickets via the support portal for issues with data dissemination

Up to 100GB daily data volume

Every 10GB thereafter up to a maximum of  600 GB (Maximum Product Daily Volume per contract)  costs  2,000 EUR/year prorate

(tick) (error)

Some of the information below is also covered on the website here: https://www.ecmwf.int/en/forecasts/documentation-and-support/data-delivery/requests-changes-and-technical-support

Full NMHS/max-charge customersStandard commercial/standard NMHS customers

Changes to Standard & Research Licence

Maximum charge & full NMHS licence holders can make up to 12 changes per contract-year to their data requirements. 

To propose changes to your requirements, please use the Product Requirements Editor (PREd).

Please check our documentation for an introduction to interface features and capabilities.

You are entitled to 2 unique configurable ECPDS destinations as part of your Handling Charges. 

You can purchase up to 8 additional ECPDS destinations at a cost of €14000 per unique configurable destination. 

Alias destinations (which are an exact replica of your dataset and not configurable) will be charged at €7000 per alias destination.

All destinations will contribute to the 100GB per day volume limit.

Changes to Standard & Research Licence

Standard Commercial licence holders can make up to 4 changes per contract-year to their data requirements. 

  • If you hold a licence with one of the Member of Co-operating States, please contact your licence holder who will make the changes.
  • If ECMWF is your Licensor,  you can contact us via our portal → choose Existing customers → Question or issues related to an existing Licence

You are entitled to 1 ECPDS destination as part of your Handling Charges (KM doesn't understand this - it says above that they don't have access to ECPDS - ECPDS is the interface to access the destination, which is granted to max charge.  Could remove the word 'ECPDS' for this one.).

You can purchase up to 9 additional unique configurable destinations. The cost of each additional unique configurable destination will be charged at 100% of your contractual Handling Charges (data in each destination cannot be different to that in your contract).

Alias destinations (which are an exact replica of your dataset and not configurable) will be charged at 50% of your contractual Handling Charges. 


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