...
Discussion forums include current and recent weather (please note ECMWF cannot provide any guidance on model output related to ongoing weather events), featured feedback topics where forecast users can provide feedback on current topics of interest related to forecast products and performance, and UEF events and training.
ECMWF are always interested in the experiences and feedback of our forecast users. We will be monitoring these forum discussions, joining the conversations and considering feedback and comments in our ongoing research and diagnostic work, but we cannot guarantee a response to every topic or question. If your comment or question requires a response, please head to the ECMWF support portal to contact the relevant department. ECMWF may also post interesting or relevant questions received through other channels, and our response, such that others may benefit from the discussion and any answers provided.
...
For questions related to forecast access or data, please head to the ECMWF support portal to contact the relevant department.
Useful Links
How to Post on the Forecast User Forum
...