Standard commercial users

As a standard commercial user, you can make a maximum of four changes per contract year to the Schedule of Products, free of any Schedule Change Fees. Additional Schedule Change Fees shall be charged for any further change to the Schedule of Products within the contract year.

If you wish to have a change to your data, please raise a ticket via our Support Portal. The Data Support Team will then provide you with an amendment document for signature, and will then help you to make the change to your operational data. 

Maximum Charge Users and NMHSs

If you are a maximum charge user or an NMHS user, you can make the change yourself in the Product Requirements Editor (PREd). 

If you want a new data feed, please install your data in a test stream (normally, test feed start with a T).

The data will be produced and you can transfer it manually to you server to test using ECMWF Production Data Store (ECPDS) (for users who have permissions to access ECPDS)

If you would like to install your requirements operationally right away,  install them in an existing operational stream. You can specify your data with the help of so-called snippets (<>).