Read in Recommended support checks about hopefully helpful practises used at ECMWF which can be shared. Some examples and source codes are also available there.
Support checks (on provider's end)
| Organization | Data acquisition method | Data transfer check | Data delay check | Data completeness check | Data quality check | Data recovery option | ||
|---|---|---|---|---|---|---|---|---|
| Exists? | Time limit? | |||||||
BoM (ammc) | ftp | |||||||
CMA (babj) | ftp | |||||||
| CNR-ISAC (isac) | http | |||||||
CNRM (lfpw) | ecpds (push) | |||||||
ECCC (cwao) | sftp | |||||||
ECMWF (ecmf) | MARS retrieval | N/A | YES | YES | YES | YES | NO | |
HMCR (rums) | ftp | NO | YES | YES | NO | |||
| JMA (rjtd) | ftp | |||||||
KMA (rksl) | ecpds (push, dedicated line) | |||||||
| NCEP (kwbc) | ftp | YES | YES | YES | NO | |||
| UKMO (egrr) | ecpds (push, dedicated line) | YES | YES | NO | NO | |||
- Data acquisition method: Acquisition method is pull from the provider's location to ECMWF's premises if not specified
- Data transfer check: Is the data transfer checked to avoid any technical issues on the way from provider's location to ECMWF's premises? Was the data delivered bit identical?
- Data delay check: Is the potential delay of data availability checked on the provider's side?
- Data completeness check: Is the data content (number of expected fields; reference field list etc) checked on the provider's side?
- Data quality check: Is there any data quality control to avoid e.g. unrealistic parameter values due to interpolation or any other kind of error either scientific or technical?
- Data recovery option: Is it possible to recover any missing/corrupted data when needed?
- If yes, is there any time limit when the data can be rescued ? If yes, specify number of days within which the recovery action must happen.
Support incidents
Number of operational incidents since August 2018
Year | 2018 | 2019 | ||||
|---|---|---|---|---|---|---|
| Quarter | Q3 | Q4 | Q1 | Q2 | Q3 | Q4 |
created | 10 | 11 | 12 | |||
| updated | 10 | 14 | 21 | |||
| closed | 5 | 7 | 21 | |||
- Number of updated incidents includes the newly created or closed ones
- Updated or closed incidents may refer to those from previous quarters