Monitoring your real time data delivery

Member & Co-operating States/Full NMHS/max-charge customers	Standard commercial/standard NMHS customers
Manage your data files on our system with the ECMWF Production Data Store (ECPDS).	If there is a problem with your real-time data, please raise a ticket via the Support Portal.
24/7 operational support applies to all user types.	24/7 operational support applies to all user types.

Changing your real-time data requirements

Member & Co-operating States/Full NMHS/max-charge customers	Standard commercial/standard NMHS customers
Change your real-time data with the Product Requirements Editor (PREd)	See instructions below about how to make changes.
	WHAT DO THESE CUSTOMERS DO IF SOMETHING GOES WRONG AND THEY DON' T GET THEIR DATA? Raise a ticket via the support portal. 24/7 operational support applies to all user types.