Troubleshooting web login problems or site login
- If you are already registered with ECMWF please follow the How to reset my ECMWF password procedure. This should give you a new temporary password that you should then change using the How to change my ECMWF password procedure.
- If you know that you are not registered with ECMWF or do not receive any password reset email (do make sure of checking your Junk/Spam folders) you can create a new user id by following: https://apps.ecmwf.int/registration/
How to reset my web and system password
How to change my web and system password
How to refresh my web login session
Depending on what browser you are using please follow the guides on how to clear cache, cookies and active logins here: https://us.norton.com/internetsecurity-privacy-how-to-clear-cookies.html
Login and password FAQ
Please refer to the How to reset my ECMWF password
I have a email user id and a short three or four character user id. Which one do I use to log in?
Please refer to the Login Matrix: How to login to the different ECMWF systems
How long does my password last?
System set passwords last 30 days, user set passwords last 12 months. After that you will be required to reset your password.
What happens if I do not reset my password?
If you do not reset your password and do not make any login using the ECMWF single sign-on (SSO) to access ECMWF web or computing services then your account will be disabled and you will no longer be able to login.
I have tried to reset my password but I'm unable to login and can't create a ticket what should i do?
Contact us here at Switchboard
Login Matrix: How to login to different ECMWF systems
| Application | Services | Information | UID or Email | Password | TOTP | |
|---|---|---|---|---|---|---|
| ECMWF Website | Charts | You now only use your normal password to log in to the website internally or externally. | ||||
ECMWF Intranet | Documentation | To gain access to the intranet pages you need to be logged into the ECMWF website. The Intranet includes many links to official documents which are stored in and served from Livelink, so an additional login may be required when clicking LL links. | ||||
| Teleport Linux VDI | HPC systems |