The Service Status page on the EWC Website allows to check the status of the provided EWC services as well as related notifications or planned system maintenance sessions. 

The Service Status page can be found by clicking on the status summary on the top-right of the EWC Website or directly at the following link: https://europeanweather.cloud/service-status 


Overall service status summary

The top right of the website displays the overall service status summary, as highlighted in red below.

The coloured dot follows the convention:

  • Green → All services are up and operational
  • Orange → Some services are in a degraded status or down
  • Red → Both ECMWF and EUMETSAT Cloud Infrastructures are down 

Click on the status summary to access the Service Status page.

Service Status Page

The Service Status page is divided into three main sections:

  1. Status Dashboard : overview of the current status of each monitored EWC service
  2. Notifications : list of service notifications related to each monitored service
  3. Sessions : list of upcoming or past planned system maintenance sessions for each monitored service

Status Dashboard

The first part of the page includes the status dashboard which provides the overview of the current status of each monitored EWC service. 


The legend shows the colour codes and their respective meaning for the displayed status of the service:


Click on each service to get more information on its status and the related notifications or system sessions:


The "Source" URL indicates the source of the monitoring information which may change depending on whether the monitored service is hosted at ECMWF or EUMETSAT:


Notifications

Below the Status dashboard is the list of notifications related to the monitored services, which may include on-going or past incidents as well as information about the start/end of maintenances windows.


Customisation options

You may sort the list by time or impacted service, and filter using the search box. You can also show the displayed times in your local time zone instead of the default UTC.

You can also click on a notification row for additional information:

Sessions

The bottom of the page shows the list of upcoming or still running and past planned system maintenance sessions for each monitored service.

Customisation options

Like for the notifications, you may sort the list by time or impacted service, and filter using the search box. You can also show the displayed times in your local time zone instead of the default UTC.

You can also click on a particular session for additional details:

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