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Read in Recommended support checks about hopefully helpful practises used at ECMWF which can be shared. Some examples and source codes are also available there.

Support checks (on provider's end)

Organisation

Data acquisition method

Data transfer checkData delay check

Data completeness check

Data quality check
Data recovery option
Exists?Time limit?
CMA (babj)

ftp








CPTEC (sbsj)http






ECCC (cwao)sftp (ssh key)YESYES




ECMWF (ecmf)MARS retrievalN/AYESYESYES
YESNO
JMA (rjtd)http






KMA (rksl)push (dedicated line via ECPDS)YES (?)NOYESNO


MF (lfpw) push (dedicated line via ECPDS)







UKMO (egrr)copy from ecgb






NCEP (kwbc)

ftp








NCMRWF (dems)

ftp

YESYESYESNO


  • Data acquisition  method: If not specified  the data retrieval method is pull by  ECMWF's acquisition system ECPDS from the provider's location
  • Data transfer check: Is the data transfer checked to avoid any technical issues on the way from provider's location to ECMWF's premises? Was the data delivered bit identical?
  • Data delay check: Is the potential delay of  data availability checked on the provider's side?
  • Data completeness check: Is the data content (number of expected fields; reference field list etc) checked on the provider's side?
  • Data quality check: Is there any data quality control to avoid e.g. unrealistic parameter values due to interpolation or any other kind of error either scientific or technical?
  • Data recovery option:  Is it possible to recover any missing/corrupted data when needed?
    • If yes, is there any time limit when the data can be rescued? If yes, specify number of days within which the recovery action must happen.

Support incidents

Number of operational incidents since May 2018

Year

2018

2019

QuarterQ2Q3Q4Q1Q2Q3Q4

created

318231522

updated319291926

closed212231924

  • Number of updated incidents includes the newly created or closed ones
  • Updated or closed incidents may refer to those from previous quarters






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