I have forgotten my password what should I do?

Please refer to the How to reset my ECMWF password

I have a email user id and a short three or four character user id.  Which one do I use to log in?

Please refer to the Login Matrix: How to login to the different ECMWF systems

How long does my password last?

System set passwords last 30 days, user set passwords last 12 months. After that you will be required to reset your password.

What happens if I do not reset my password?

If you do not reset your password and do not make any login using the ECMWF single sign-on (SSO) to access ECMWF web or computing services then your account will be disabled and you will no longer be able to login. 

I have tried to reset my password but I'm unable to login and can't create a ticket what should i do?

Contact us here at Switchboard