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  • Data acquisition method: Acquisition method is pull from the provider's location to ECMWF's premises if not specified
  • Data transfer check: Is the data transfer checked to avoid any technical issues on the way from provider's location to ECMWF's premises? Was the data delivered bit identical?
  • Data delay check: Is the potential delay of  data availability checked on the provider's side?
  • Data completeness check: Is the data content (number of expected fields; reference field list etc) checked on the provider's side?
  • Data quality check: Is there any data quality control to avoid e.g. unrealistic parameter values due to interpolation or any other kind of error either scientific or technical?

Support incidents

Total number Number of operational incidents ( since May 2018 ):  JiraserverECMWF Software SupportjqlQueryfilter="TIGGE-GLOB.data-issues-overview" counttrueserverId267ffb4b-b041-3e3e-bee4-0486d22e0a7f(beginning of detailed statistics) per quarters


Year

2018



QuarterQ2*Q3Q4

created

01823
updated31929
closed21223


(*) there existed some few older incidents since 2017


Show If
groupecmwf


Info

The below overview is restricted to user group "ecmwf" only.

Jira
serverECMWF Software Support
columnskey,summary,type,created,updated,due,assignee,reporter,priority,status,resolution
maximumIssues10
jqlQueryfilter="TIGGE-GLOB.data-issues-overview"
serverId267ffb4b-b041-3e3e-bee4-0486d22e0a7f

...