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Online support
There is considerable help information online. Please see:
- OpenIFS Documentation - online manuals for IFS and other software and tools.
- OpenIFS User Guides - guides on how to install and use the model provided with OpenIFS.
- How-to articles - how to do various things with OpenIFS.
- Frequently Asked Questions - about OpenIFS on a variety of topics.
- Known issues - known problems and solutions with different compilers and OpenIFS.
- User Forums - post your own query here to the OpenIFS community and support team.
OpenIFS support email
There is a small team at ECMWF to provide direct support for the model. Any problems or questions with the model can be sent to:
We aim to reply within a working week, though during vacation periods this will be longer.
OpenIFS announce mailing list
openifs-announce@lists.ecmwf.int
This is a very We have a low volume mailing list to receive information about OpenIFS such as:
new releases, events, training.
Subscribe or unsubscribe
- Send an email to:openifs-announce-request@lists.ecmwf.int with the word subscribe or unsubscribe as Subject.
- Or visit: https://www.ecmwf.int/r/lists/subrequest/openifs-announce, enter your email address and click Subscribe.
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You will receive an email asking you to confirm your request to join the mailing list. You must reply by sending the message back unaltered in order to be added to the mailing list. This is a security measure to avoid anyone being subscribed to the list without their permission. |
For more information about the mailing list, visit : https://www.ecmwf.int/r/lists/info/openifs-announce
ECMWF software support
The ECMWF software support portal allows users to access information on all ECMWF software packages (e.g. ecCodes, Metview) in a single website.
To raise an issue about any ECMWF software (other than OpenIFS), please email:
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