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Number of operational incidents since May 2018
Year | 2018 | 2019 | 2020 | 2021 | ||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Quarter | Q2 | Q3 | Q4 | Q1 | Q2 | Q3 | Q4 | sum | Q1 | Q2 | Q3 | Q4 | sum | Q1 | Q2 | Q3 | Q4 | sum |
created | 3 | 18 | 23 | 15 | 22 | 16 | 16 | 70 | 12 | 14 | 31 | 27 | 84 | 15 | ||||
| updated | 3 | 19 | 29 | 19 | 26 | 17 | 21 | 84 | 26 | 19 | 35 | 39 | 119 | 31 | ||||
| closed | 2 | 12 | 23 | 19 | 24 | 14 | 14 | 71 | 18 | 17 | 21 | 28 | 84 | 25 | ||||
- Number of updated incidents includes the newly created or closed ones
- Updated or closed incidents may refer to those from previous quarters
- Stats do not include system change tickets (=non-incidents)
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Number of operational system updates since 2019
Year | 2019 | 2020 | 2021 |
|---|---|---|---|
| created/updated | 4 | 8 | 9 |
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Links to JIRA
Support incidents overview
System changes overview
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