Operational issues: Issues affecting time critical operations (for example: not receiving forecasts like dissemination)
Go to Chart and data → Problem accessing our products → Problem receiving real-time dissemination
This will open a pop up to create an issue with us. Fill the form and give detail of the problem, including the 3- letter destination code
Make sure to select Impact 1 that is monitored 24/7 by our operators, under the field "Please specify the impact of your issue"
