Dear all,

On 20 October 2025 we plan to update EWC Rocketchat starting from 7:00 AM UTC. The process should take around 1h.

During the maintenance period, rocketchat could not be accessible or not available. All data will be saved before update.

We apologize for any inconvenience this may cause.

EWC team

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3 Comments

  1. Uroosa Farooq AUTHOR

    Update: Rescheduled Update to 21st Oct

    The maintenance originally scheduled for 20 October will now take place on 21 October 2025 at 7:00 AM UTC.
    We apologize for the change and any inconvenience caused. Thanks for your understanding!
    EWC Team

  2. Uroosa Farooq AUTHOR

    Dear all,


    Apologies for the short notice : Today's planned Rocket Chat update is cancelled and has been rescheduled to 27 October from 7:00 AM UTC. The process should take around 1h.
    Thank you for your understanding, and sorry for any inconvenience this may cause.

    Best regards,
    EWC Team

  3. Uroosa Farooq AUTHOR

    Dear All,

    The RocketChat update has been successfully completed, and the service is now fully operational. You might need to relogin, but if your session is still valid you shouldn't notice anything!

    Thank you for your patience.

    Best regards,
    EWC Team