Modified on 9 Feb 2024: Updated new time and refined the impact a bit
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The infrastructure provider of the EUMETSAT side of the EWC announced an upcoming scheduled maintenance window that will be taking place on 21 February 2024 between 09:00 and 17:00 CET.
During the maintenance works, there may be temporary (up to several hours) interruptions of certain components, which may result in:
- inability to manage cloud resources (e.g., deploy new VMs or remove / re-configure old ones),
- disruptions in virtual network (e.g., inability to access the VMs from the internet, broken communication among VMs through internal networks, broken access from VMs to the storage),
While there is a possibility for longer interruption, in the nominal case the impact will affect only from seconds to a few minutes.
In case of any questions or comments, please contact us via support.
We apologize for any inconvenience this may cause and thank you for your patience and understanding.
Dear ,
Happy new year!
Today 04.01.2024 we plan to update EWC Rocketchat starting from 15:30 AM CET. The process should take around 1h.
During the maintenance period, rocketchat could be not accessible or not available.
This maintenance is aiming to improve the performance of rocketchat, bring new features and security updates. We are doing it on short notice to catchup with updates over the Christmas period and to have the platform up to date before most of the users are back to EWC.
We apologize for any inconvenience this may cause.
EWC team