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Comment: Reverted from v. 17

Background

There are a number of changes from 01 July 2024:

  • EPU and Maximum Charge Price Changes
  • Introducing Service Charge Model - Version 2: Volume Bands restructure/re-costing and Service Package updates (amended features/new features)
  • Open data changes from March 2024 and AIFS data released in the Product Requirements Catalogue (PRC)

For more information on the upcoming changes please see Service Charge Model (July 2024 onwards) and FAQ pages.


Aim of this form

This form will help us to deal with the large volume of requests in a systematic and automated way. 

In this form, you can indicate if you wish to terminate your current real-time licence from 01 July 2024 with or without a further new licence.

If you wish to have a new licence after termination, please indicate if you wish to:

  • Add/remove data
  • Become a Maximum Charge user
  • Change Volume Band 
  • Change Service Package

For all new licences post 01 July 2024 please provide an up to date order number from the Product Requirements Catalogue (PRC).

Thank you for your co-operation. Please open a ticket via the ECMWF Support Portal if you have any questions. 

Panel
titleColor#ffffff
titleBGColor#BA66A6
titleCONTENTS OF THIS SPACE

ConfiForms Field Definition
fieldNameRegistrationNo
fieldLabelRegistration Number
typetext
Page Tree
expandCollapseAlltrue
rootData & charts support
spacesDAC

Create a support ticket in our Support portal

Button Hyperlink
titleLicence and invoice
typeprimary
urlhttps://jira.ecmwf.int/plugins/servlet/desk/portal/3/create/45

Problems logging in or with password? See our Login and authentication information

ConfiForms Form Definition
formNameChanges2024
registrationFormTitleDeclaration of intent
Changes2024Thank you for letting us know your intent.Terminate my licenceINLINE

orgnameOrganisation nametexttrue

LicensorLicensorfalse[0= ECMWF|2=Hellenic National Meteorological Service|1=Spanish Meteorological Office|3=Norwegian Meteorological Institute|4=Aeronautica militare Italiana|5=Slovak Hydrometeorological Institute|6=Danish Meteorological Institute|7=Met Eireann|8=Royal Netherlands Meteorological Institute|9=Meteo-France|10=Czech Hydrometeorological Institute|11=Finnish Meteorological Institute|12=MeteoSwiss|13=GeoSphere Austria|14=UK Meteorological Office|15=Romanian Meteorological Administration|]label;falseselecttrue

LicenceIDCurrent Licence IDfalse[0= ECMWF|2=Hellenic National Meteorological Service|]texttrue

ContactNameContact Namefalse[0= ECMWF|2=Hellenic National Meteorological Service|]texttrue

ContactMailContact Emailfalse[0= ECMWF|2=Hellenic National Meteorological Service|]texttrue

ConfIntDo you wish to terminate with or without a new licence?false[1=Termination without a new licence|2=Termination with a new licence (from 01 July 2024)|]id;falseradio_grouptrueProceedWhich changes would like to make from 01 July 2024?false[0=Add/remove data|1=Become Max Charge User|2=Change volume band/service package|]checkbox_group

QuoteOrder number for your new licence Please use our shopping cart: https://products.ecmwf.int/shopping-cart/ text

PersonName of the person signing the new licencetext

EmailEmail of the person signing the new licencetext

ConfInt.label:Termination without a new licence OR ConfInt:[empty]PersonHide fieldConfInttrue

ConfInt.label:Termination without a new licence OR ConfInt:[empty]EmailHide fieldConfInttrue


Proceed.label:Termination with a new licence (from 01 July 2024)PersonShow fieldConfInt

Proceed.label:Termination with a new licence (from 01 July 2024)EmailShow fieldConfInt

ConfInt.label:Termination without a new licence OR ConfInt:[empty]QuoteHide fieldConfInttrue

Proceed.label:Termination with a new licence (from 01 July 2024)QuoteShow fieldConfInt

ConfInt.label:Termination without a new licence OR ConfInt:[empty]ProceedHide fieldConfInttrue

Proceed.label:Termination with a new licence (from 01 July 2024)ProceedShow fieldConfInt

TermTermination datefalse[0=Add/remove data|1=Become Max Charge User|2=Change volume band/service package|]yyyy-MM-ddPlease pick a date 3 months or longer from the current date. You will not be able to terminate your contract earlier. date

ConfInt.label:Termination without a new licenceTermShow fieldConfInttrue

Proceed.label:Termination with a new licence (from 01 July 2024) OR ConfInt:[empty] ProceedShow fieldConfInt

QuestionsAny other comments/questionstextarea

CaptCaptchacaptchatrue

reporterReporterBusiness Cardhidden

trueSend EmailonCreatedNew declaration of intentmaartje.kuilman@ecmwf.int

Dear Data Support,

The organisation [entry.orgname] has now declared their intent regarding their licence RT-[entry.LicenceID].

Best regards,

ECMWF Data Support

trueSend EmailonCreatedThank you for letting us know your intent[entry.ContactMail]

Dear [entry.orgname],

Thank you informing us regarding your intent regarding licence RT-[entry.LicenceID].

Data Support will come back to you.

Kind regards,

ECMWF Data Support


Panel
titleColor#ffffff
titleBGColor#BA66A6
titleGET HELP

Create a support ticket in our Support portal

Button Hyperlink
titleLicence and invoice
typeprimary
urlhttps://jira.ecmwf.int/plugins/servlet/desk/portal/3/create/45


Problems logging in or with password? See our Login and authentication information


Panel
titleColor#ffffff
titleBGColor#BA66A6
titleCONTENTS OF THIS SPACE

ConfiForms Field Definition
fieldNameRegistrationNo
fieldLabelRegistration Number
typetext
Page Tree
expandCollapseAlltrue
rootData & charts support
spacesDAC