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Aim of this form

Background

To make data more accessible for all users, ECMWF has reviewed the existing Service Charge model and adjusted the sizes and costs of the Volume Bands and Service Packages. At the same time, ECMWF will also reduce the Maximum Charge fee to 47,500 EUR (from 70,000 EUR), and the EPU Unit cost will decrease to €0.15 (from €0.25). 

There are a number of changes from 01 July 2024:

  • EPU and Maximum Charge Price Changes
  • Introducing Service Charge Model - Version 2: Volume Bands restructure/re-costing and Service Package updates (amended features/new features)
  • Open data changes from March 2024 and AIFS data released in the Product Requirements Catalogue (PRC)

For more information on the upcoming changes please see Service Charge Model (July 2024 onwards) and FAQ pages.


Aim of this form

This form will help us to deal with the large volume of requests in a systematic and automated way. 

In this form, you can indicate if you wish to terminate your current real-time licence

after 1

from 01 July 2024 with or without a further new licence.

If you wish to

renew your

have a new licence after termination, please indicate if you wish to

add

:

  • Add/remove data
, become a maximum charge user or if you wish to change volume band or service package. This form will help us to deal with the large volume of requests in a systematic and automated way. 
  • Become a Maximum Charge user
  • Change Volume Band 
  • Change Service Package

For all new licences post 01 July 2024 please provide an up to date order number from the Product Requirements Catalogue (PRC).

Thank you for your co-operation. Please open a ticket via the

support portal below

ECMWF Support Portal if you have any questions. 

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titleBGColor#BA66A6
titleGET HELP

Create a support ticket in our Support portal

Button Hyperlink
titleLicence and invoice
typeprimary
urlhttps://jira.ecmwf.int/plugins/servlet/desk/portal/3/create/45


Problems logging in or with password? See our Login and authentication information


Panel
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titleCONTENTS OF THIS SPACE

ConfiForms Field Definition
fieldNameRegistrationNo
fieldLabelRegistration Number
typetext
Page Tree
expandCollapseAlltrue
rootData & charts support
spacesDAC

Panel
titleColor#ffffff
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titleCONTENTS OF THIS SPACE
ConfiForms Field Definition
fieldNameRegistrationNo
fieldLabelRegistration Number
typetext
Page TreeexpandCollapseAlltruerootData & charts supportspacesDAC
ConfiForms Form Definition
formNameChanges2024
registrationFormTitleDeclaration of intent
Changes2024Thank you for letting us know your intent.Terminate my licenceINLINE

orgnameOrganisation nametexttrue

LicensorLicensorfalse[0= ECMWF|2=Hellenic National Meteorological Service|1=Spanish Meteorological Office|3=Norwegian Meteorological Institute|4=Aeronautica militare Italiana|5=Slovak Hydrometeorological Institute|6=Danish Meteorological Institute|7=Met Eireann|8=Royal Netherlands Meteorological Institute|9=Meteo-France|10=Czech Hydrometeorological Institute|11=Finnish Meteorological Institute|12=MeteoSwiss|13=GeoSphere Austria|14=UK Meteorological Office|15=Romanian Meteorological Administration|]label;falseselecttrue

LicenceIDCurrent Licence IDfalse[0= ECMWF|2=Hellenic National Meteorological Service|]texttrue

ContactNameContact Namefalse[0= ECMWF|2=Hellenic National Meteorological Service|]texttrue

ContactMailContact Emailfalse[0= ECMWF|2=Hellenic National Meteorological Service|]texttrue

ConfIntDo you wish to terminate with or without renewala new licence?false[1=Termination without renewala new licence|2=Termination with renewal a new licence (from 01 July 2024)|]id;falseradio_grouptrueProceedWhich changes would like to make from 01 July 2024?false[0=Add/remove data|1=Become Max Charge User|2=Change volume band/service package|]checkbox_group

QuoteOrder number for your new licence Please use our shopping cart: https://products.ecmwf.int/shopping-cart/ text

PersonName of the person signing the new licencetext

EmailEmail of the person signing the new licencetext

ConfInt.label:Termination without a new licence OR ConfInt:[empty]PersonHide fieldConfInttrue

ConfInt.label:Termination without a new licence OR ConfInt:[empty]EmailHide fieldConfInttrue


Proceed.label:Termination with a new licence (from 01 July 2024)PersonShow fieldConfInt

Proceed.label:Termination with a new licence (from 01 July 2024)EmailShow fieldConfInt

ConfInt.label:Termination without a new licence OR ConfInt:[empty]QuoteHide fieldConfInttrue

Proceed.label:Termination with a new licence (from 01 July 2024)QuoteShow fieldConfInt

ConfInt.label:Termination without renewal a new licence OR ConfInt:[empty]ProceedHide fieldConfInttrue

Proceed.label:Termination with renewal a new licence (from 01 July 2024)ProceedShow fieldConfInt

TermTermination datefalse[0=Add/remove data|1=Become Max Charge User|2=Change volume band/service package|]yyyy-MM-ddPlease pick a date 3 months or longer from the current date. You will not be able to terminate your contract earlier. date

ConfInt.label:Termination without renewala new licenceTermShow fieldConfInttrue

Proceed.label:Termination with renewal a new licence (from 01 July 2024) OR ConfInt:[empty] ProceedShow fieldConfInt

QuestionsAny other comments/questionstextarea

CaptCaptchacaptchatrue

reporterReporterBusiness Cardhidden

trueSend EmailonCreatedNew declaration of intentmaartje.kuilman@ecmwf.int

Dear Data Support,

The organisation [entry.orgname] has now declared their intent regarding their licence RT-[entry.LicenceID].

Best regards,

ECMWF Data Support

trueSend EmailonCreatedThank you for letting us know your intent[entry.ContactMail]

Dear [entry.orgname],

Thank you informing us regarding your intent regarding licence RT-[entry.LicenceID].

Data Support will come back to you.

Kind regards,

ECMWF Data Support

Create JIRA IssueonCreated
Panel
titleColor#ffffff
titleBGColor#BA66A6
titleGET HELP

Create a support ticket in our Support portal

Button Hyperlink
titleLicence and invoice
typeprimary
urlhttps://jira.ecmwf.int/plugins/servlet/desk/portal/3/create/45

Problems logging in or with password? See our Login and authentication information