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Background

There are a number of changes from 01 July 2024:

  • EPU and Maximum Charge Price Changes
  • Introducing Service Charge Model - Version 2: Volume Bands restructure/re-costing and Service Package updates (amended features/new features)
  • Open data changes from March 2024 and AIFS data released in the Product Requirements Catalogue (PRC)
  • Changes to the ECMWF Standard Licence Agreement

    • For more information on the upcoming changes please see

    Price Changes

    Service Charge Model (July 2024 onwards) and FAQ pages.


    Aim of this form

    This form will help us to deal with the large volume of requests in a systematic and automated way. 

    In this form, you can indicate if you wish to terminate your current real-time licence

    from1

    from 01 July 2024 with or without

    renewal

    a further new licence.

    If you wish to

    renew your

    have a new licence after termination, please indicate if you wish to

    add

    :

    • Add/remove data
    , become a maximum charge user or if you wish to change volume band or service package. This form will help us to deal with the large volume of requests in a systematic and automated way. 
    • Become a Maximum Charge user
    • Change Volume Band 
    • Change Service Package

    For all new licences post 01 July 2024 please provide an up to date order number from the Product Requirements Catalogue (PRC).

    Thank you for your co-operation. Please open a ticket via the

    support portal below

    ECMWF Support Portal if you have any questions. 

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    titleGET HELP

    Create a support ticket in our Support portal

    Button Hyperlink
    titleLicence and invoice
    typeprimary
    urlhttps://jira.ecmwf.int/plugins/servlet/desk/portal/3/create/45


    Problems logging in or with password? See our Login and authentication information


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    Create a support ticket in our
    ConfiForms Form Definition
    formNameChanges2024
    registrationFormTitleDeclaration of intent
    Changes2024Thank you for letting us know your intent.Terminate my licenceINLINE

    orgnameOrganisation nametexttrue

    LicensorLicensorfalse[0= ECMWF|2=Hellenic National Meteorological Service|1=Spanish Meteorological Office|3=Norwegian Meteorological Institute|4=Aeronautica militare Italiana|5=Slovak Hydrometeorological Institute|6=Danish Meteorological Institute|7=Met Eireann|8=Royal Netherlands Meteorological Institute|9=Meteo-France|10=Czech Hydrometeorological Institute|11=Finnish Meteorological Institute|12=MeteoSwiss|13=GeoSphere Austria|14=UK Meteorological Office|15=Romanian Meteorological Administration|]label;falseselecttrue

    LicenceIDCurrent Licence IDfalse[0= ECMWF|2=Hellenic National Meteorological Service|]texttrue

    ContactNameContact Namefalse[0= ECMWF|2=Hellenic National Meteorological Service|]texttrue

    ContactMailContact Emailfalse[0= ECMWF|2=Hellenic National Meteorological Service|]texttrue

    ConfIntDo you wish to terminate with or without renewala new licence?false[1=Termination without renewala new licence|2=Termination with renewal a new licence (from 01 July 2024)|]id;falseradio_grouptrueProceedWhich changes would like to make from 01 July 2024?false[0=Add/remove data|1=Become Max Charge User|2=Change volume band/service package|]checkbox_group

    QuoteQuote Order number for your new licence Please use our shopping cart: https://products.ecmwf.int/shopping-cart/ text

    PersonName of the person signing the new licencetext

    EmailEmail of the person signing the new licencetext

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    TermTermination datefalse[0=Add/remove data|1=Become Max Charge User|2=Change volume band/service package|]yyyy-MM-ddPlease pick a date 3 months or longer from the current date. You will not be able to terminate your contract earlier. date

    ConfInt.label:Termination without renewala new licenceTermShow fieldConfInttrue

    Proceed.label:Termination with renewal a new licence (from 01 July 2024) OR ConfInt:[empty] ProceedShow fieldConfInt

    QuestionsAny other comments/questionstextarea

    CaptCaptchacaptchatrue

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    trueSend EmailonCreatedNew declaration of intentmaartje.kuilman@ecmwf.int

    Dear Data Support,

    The organisation [entry.orgname] has now declared their intent regarding their licence RT-[entry.LicenceID].

    Best regards,

    ECMWF Data Support

    trueSend EmailonCreatedThank you for letting us know your intent[entry.ContactMail]

    Dear [entry.orgname],

    Thank you informing us regarding your intent regarding licence RT-[entry.LicenceID].

    Data Support will come back to you.

    Kind regards,

    ECMWF Data Support

    Create JIRA IssueonCreated
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    titleGET HELP

    Support

    portal

    Button Hyperlink
    titleLicence and invoice
    typeprimary
    urlhttps://jira.ecmwf.int/plugins/servlet/desk/portal/3/create/45

    Problems logging in or with password? See our Login and authentication information

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    titleBGColor#BA66A6
    titleCONTENTS OF THIS SPACE
    ConfiForms Field Definition
    fieldNameRegistrationNo
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