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Read in Recommended support checks about hopefully helpful practises used at ECMWF which can be shared. Some examples and source codes are also available there.

Support checks (on provider's end)

Organisation

Data acquisition method

Data transfer checkData delay check

Data completeness check

Data quality check
CMA (babj)

ftp





CPTEC (sbsj)http



ECCC (cwao)sftp (ssh key)YESYES

ECMWF (ecmf)MARS retrievalN/AYESYESYES
JMA (rjtd)http



KMA (rksl)push (dedicated line via ECPDS)YES (?)NOYESNO
MF (lfpw) push (dedicated line via ECPDS)




UKMO (egrr)copy from ecgb



NCEP (kwbc)

ftp





NCMRWF (dems)

ftp

YESYESYESNO
  • Data acquisition  method: If not specified  the data retrieval method is pull by  ECMWF's acquisition system ECPDS from the provider's location
  • Data transfer check: Is the data transfer checked to avoid any technical issues on the way from provider's location to ECMWF's premises? Was the data delivered bit identical?
  • Data delay check: Is the potential delay of  data availability checked on the provider's side?
  • Data completeness check: Is the data content (number of expected fields; reference field list etc) checked on the provider's side?
  • Data quality check: Is there any data quality control to avoid e.g. unrealistic parameter values due to interpolation or any other kind of error either scientific or technical?

Support incidents

Number of operational incidents since May 2018

Year

2018

2019

QuarterQ2Q3Q4Q1Q2Q3Q4

created

3182315


updated3192919


closed2122319


  • Number of updated incidents includes the newly created or closed ones
  • Updated or closed incidents may refer to those from previous quarters






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