Dear all ,
we have noticed a current bug in the Morpheus on EUMETSAT side when you try to deploy a machine. Occasionally, it will appear from the UI as if your machine is ready, in a running state and healthy (and you will also get an email on provisioning "completion", if you have that enabled) but in reality the machine didn't even start the provisioning. You can check if it's happened by going to the console tab on a newly provisioned VM - if no console appears, most likely the VM didn't provision. Alternatively you check the history and see than nothing happened to the VM
This bug is known to Morpheus and it will be addressed in the next major release planned before the end of the year. Meanwhile the only solution possible if you see this, is to delete the failed VM and start a new provisioning.
We apologize for any inconvenience this irritating bug causes and thanks for all users reporting it.
For any questions or comments or issues, please contact us via support ticket (https://support.europeanweather.cloud) or via Rocket.