We are exploring how users of the European Weather Cloud (EWC) may interact with current services such as Morpheus cloud orchestrator, as well as with additional services such as Git code repositories and container registries. If you are a current or a potential user of the EWC, we would kindly ask you for a few minutes of your time to complete the following survey:
https://ec.europa.eu/eusurvey/runner/EWC-additional-services-needs
Your feedback is essential in helping us improve the EWC and better support your needs. If you have any further questions or would like to stay engaged with the community, don’t forget to visit our Support Portal for assistance or join the discussion on our Discussion Platform to connect with other users and share your experiences.
Thank you again for your valuable input!
After the maintenance on EUMETSAT side of the EWC, a last intervention is still necessary for Morpheus to correctly receiving metrics and logs. You might notice that some of the health checks reports from your VMs are not in a healthy state. However, this issue is only related to the way in which Morpheus shows this information, and your workloads are actually fine. We are working on a solution and will provide more information as soon as possible.
We would like to also highlight that if you notice issues with running workflows or deploying instances in your tenancy, the LDAP VM might need to be restarted. If this doesn't resolve the problem please contact us in rocketchat or through support ticket.
Since we started this journey, and as we have evolved our EWC offering, certain aspects of the overall experience had started to slowly diverge on both sides of the EWC. Based on feedback received by our users, ECMWF and EUMETSAT EWC Teams have embarked in a process to harmonise the user experience from users, regardless of what side of the EWC they work on.
We focused on identifying and analysing any differences in terms of infrastructure, setup, support and use cases and started to consolidate the approaches and offering wherever possible. As a result, you may have already noticed some work being done in several key areas:
Documentation
We have reviewed all our articles in our Knowledge base and made sure all the instructions applied to both cloud backends, wherever possible. Certain pages with similar instructions for both backends have been generalised, simplified or merged.
Outreach & Training
It is not something new, but we plan to continue to offer joint EWC Training and Tutorials, including webinars and events like the User Workshop.
Morpheus experience
While we keep both ECMWF and EUMETSAT Morpheus portals to access and manage your virtual infrastructure at EWC, some work is ongoing to bring the interaction with them as close as possible, converging in similar default setup and naming conventions for the same elements.
VM images
We now share a common set of base Virtual Machine images featuring Rocky Linux and Ubuntu across the EWC, and aim to jointly release any updates to them when needed.
EWC common community templates
A great deal of effort has been invested to ensure that common templates, instance types and workflows are consistent and can work on both sides.
Openstack API access
For those users wanting to automate their deployments and have finer control over their infrastructure, we have recently jointly announced the access to the cloud backends directly. Beyond the unavoidable minor differences from the different cloud providers, the process and experience when using this approach should be symmetric from the user point of view.
Looking ahead, the evolution of EWC underlying cloud infrastructure in the next years will continue to take into account all these harmonisation aspects in order to continue to offer users a consistent view and experience across the EWC. Behind the scenes, a major effort is underway towards the development of the new services coming up from the features roadmap, where we hope we can continue to deliver value for this community.
Dear ,
this is just a reminder for the maintenance starting today on EUMETSAT side of the EWC. In case of any questions, comments, or concerns, please contact us via our Support Portal or Discussion Platform.
Kind regards,
EWC Team at EUMETSAT side
The European Weather Cloud (EWC) teams at ECMWF and EUMETSAT are pleased to invite you to the first thematic EWC webinar of 2025.
It will happen on Wednesday 12 March 2025 from 09:00 to 10:00 UTC.
These recurring thematic webinars are aimed at new or prospective users of the EWC service, provided by EUMETSAT and ECMWF, which is available to all ECMWF and EUMETSAT Member and Co-operating States. Our primary objective is to provide guidance to users on how to effectively use the different capabilities of the EWC.
Information on the previous webinars, including their recordings, can be found here.
In this webinar, we focus on how to access Openstack API using Openstack Application Credentials in EWC. This recently announced feature addresses the needs of use cases requiring process automation and supports Infrastructure as Code (IaC) implementations.
By the end of this 1-hour session, participants will have gained a better understanding of how to access the service, its basic features and how to use some of the most common commands of the Openstack command line interface including how to create a new server.
Attendance
Please note that the webinar is open to anyone interested from an ECMWF or EUMETSAT Member and Co-operating State.
If you would like to attend the webinar, please complete the registration: https://events.ecmwf.int/event/459/registrations/321/
We will alert you of your acceptance to the webinar and send you all the joining information and Microsoft Teams meeting details in due course.
The webinar will be conducted in English.
We are delighted to announce that OpenStack API access is now available for the provisioned EWC cloud infrastructures at ECMWF and EUMETSAT.
This new feature addresses the needs of use cases requiring process automation and supports Infrastructure as a Code (IaaC) implementations.
If you’re interested in gaining access, please follow the instructions provided here: EWC - How to Request OpenStack Application Credentials.
For more details and documentation, visit the EWC Knowledge Base: EWC - OpenStack API Access.
We’ll be organizing a training session on this topic in the near future. Stay tuned for more details!
Should you need any assistance or have any feedback, feel free to reach out via the EWC Support Portal or contact us on the EWC Discussion Platform.
Best Regards,
The EWC team
Dear all,
The infrastructure provider at the EUMETSAT side of the EWC announced an upcoming maintenance window that will be starting on 18 February 2025 at 21:00 UTC and finishing on 19 February 2025 at 04:00 UTC to stabilize the infrastructure and network.
During that maintenance window, there will be total unavailability of the services (with shutdown and unavailability of all running virtual instances).
If you want to ensure a graceful shutdown of your application, please shut down your applications before the maintenance window. Otherwise, no actions are needed from your side.
We apologize for any inconvenience this might cause. In case of any questions, comments, or concerns, please contact us via our Support Portal or Discussion Platform.
Kind regards,
EWC Team at EUMETSAT side
We are happy to announce the availability of the OPERA-SEVIRI ML/AI Fusion dataset available in the EWC. The static training dataset for AI/ML applications containing OPERA weather radar composites and the SEVIRI instrument rapid scan data interpolated to the same spatial grid as OPERA weather radar data. The data are available from 2018 to 2023 with 5 and 15 minutes time step for OPERA and SEVIRI data respectively.
The data are available in the EWC object storage (S3) buckets and are accessible from the EWC VMs (both EUMETSAT and ECMWF side) without credentials. Please consult Using EUMETSAT data buckets (fresh data pool) - European Weather Cloud Knowledge Base - ECMWF Confluence Wiki for more details.
The upgrade we had planned for this morning unfortunately failed.
We will again attempt to upgrade the ECMWF EWC Morpheus software on Thursday 16 January, at 9:30 UTC / 10:30 CET for about one hour.
How does this affect me?
During the update window, the Morpheus user interface and APIs will not be available. However, the update does not impact existing workloads, so your VMs will be unaffected.
You may check https://status.ecmwf.int for all updates on the service status.
We apologise for the inconvenience, and thank you for your understanding
We have problems with the EUMETSAT side of the EWC, which are causing issues in discussion platform and EUMETCast Terrestrial clients. We are working to fix the issue. If you experience any problems, please tell us at https://chat.europeanweather.cloud or via support.europeanweather.cloud.
We will upgrade the ECMWF EWC Morpheus software on Wednesday 15 January, at 9:30 UTC / 10:30 CET for about one hour.
How does this affect me?
During the update window, the Morpheus user interface and APIs will not be available. However, the update does not impact existing workloads, so your VMs will be unaffected.
You may check https://status.ecmwf.int for all updates on the service status.
We apologise for the inconvenience, and thank you for your understanding
Dear @all,
We would like to inform you that a maintenance activity on the affected network switches was scheduled for 12:00 pm today by our cloud provider at Eumetsat side of EWC.
This may cause temporary disruptions. We apologize for the inconvenience and appreciate your patience and understanding during this time. If you experience any issues after the maintenance, please feel free to reach out to us.
Thank you for your cooperation.
Best regards,
EWC Team
Dear all,
We’re experiencing issues with the workloads on the EUMETSAT side of EWC. As a result, most VMs are currently unreachable, and this is also affecting the deployment of new VMs.
We are actively working on resolving the issue as quickly as possible. We apologize for the inconvenience and appreciate your patience.
Thank you for understanding.
Best regards,
EWC team
We are experiencing issues with S3 authentication on the EUMETSAT side of the EWC since 18 Dec ~22:30 UTC. Access to open buckets without keys remains unaffected.
The issue is under investigation.
We apologies for inconvenience!
Dear ,
We are experiencing slow I/O and reduced storage performance at the EUMETSAT side of the EWC. This may have an impact in S3 actions and authentication through the sssd service in the VMs.
If you experience authentication issues, please restart the VM. if you prefer not to reboot, you can attempt a more controlled recovery by manually logging into the VM using the Openstack console https://confluence.ecmwf.int/display/EWCLOUDKB/Login+into+an+instance+using+Openstack+Console. Once logged in, you need to restart sssd service using the following command: sudo systemctl restart sssd
If you are facing any other problems and you require our support, please tell us here or at https://jira.ecmwf.int/servicedesk/customer/portal/9
We apologies for the inconvenience this might cause to you!